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Zopa: Smart Saver reviews

4.94
Based on 7,485 reviews, last reviewed 22nd Jan 2026
29700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Great overall, very app friendly/focused. Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026
MR B GREEN's avatar
MR B GREEN

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7485)

Review of the Zopa, Smart Saver:

Good product

5
Great for regular savers, highly recommended. Reviewed on: 28th February 2025

Easy to set yp

5
The Smart Saver was easy to set up initially and it is easy to create different pots too to keep money for different things separate Reviewed on: 15th January 2026

Zopa loan

5
Have a credit card and loan. Easy to apply and reasonable rates Reviewed on: 15th January 2026

All round excellent.

5
All round excellent. App is great, rates are good and customer service excellent Reviewed on: 15th January 2026

Perfect online saving app,easy to use.

5
Perfect online saving app,easy to use. Reviewed on: 15th January 2026

Efficient in finance management

5
Efficient in finance management and smart app Reviewed on: 15th January 2026

helpful and courtesy

5
i have had nothing but helpful and courtesy from customer services when i have had to contact them Reviewed on: 15th January 2026

Easy access to my accounts online

5
Easy to navigate their website to access my accounts and happy with the products I have had from them. They have been able to help me with any financial needs I have had effectively, efficiently and with all the information I required to I was able to make the choice of products best suited to me Reviewed on: 15th January 2026

Easy to use App.

5
Easy to use App. Great communication. Helps you feel in control. Thanks Zopa Reviewed on: 15th January 2026

So easy to use and straightforward.

5
So easy to use and straightforward. I’m so pleased I chose Zopa. Thank you! Reviewed on: 15th January 2026

10 out of 10

5
Nothing but a possitive review. 10 out of 10 Reviewed on: 15th January 2026

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