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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7180)

Review of the Zopa, Smart Saver:

Easy Access and Management

From initial set up to monitoring everything is easy and bureaucracy free. Great to be able to add and switch "pots" to focus on specific things you are saving for & change access timescales to get best rates accordingly. Reviewed on: 8th January 2024

Easy to set up, great communication and great rates!

Easy to set up, great communication and great rates! Reviewed on: 24th April 2025

Easy to use with good rates, I would definitely reco...

Easy to use with good rates, I would definitely recommend Reviewed on: 24th April 2025

Barclays reduced my savings...

Opened a smart saver as Barclays reduced my savings rate and now moved all my money over for a better return Reviewed on: 24th April 2025

Good rates easy to use - I’m retired and find...

Good rates easy to use - I’m retired and find it easy Reviewed on: 24th April 2025

Really easy to set up and use.

Really easy to set up and use. Great savings rate and really easy to manage your money. Great app to make things even more straightforward. Reviewed on: 24th April 2025

Zopa are so easy to open the account and very conven...

Zopa are so easy to open the account and very convenient Reviewed on: 24th April 2025

Easy to set up.

Easy to set up and add and withdraw my money. Easy access through app. Any problems and customer service is second to none. Reviewed on: 24th April 2025

I have genuinely never had a better bank, I am astou...

I have genuinely never had a better bank, I am astounded by the level of service provided by zopa. Reviewed on: 24th April 2025

Zopa is a great way to save and I’ve recommended it...

Zopa is a great way to save and I’ve recommended it to so many people Reviewed on: 24th April 2025

Great way to look after your savings

Very easy to setup on phone or iPad and just as easy to put more funds in or take some out ,good interest rates aswell Reviewed on: 24th April 2025

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