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ASDA Money: Credit card reviews

Name: Credit card
Rating: 2.96 (103 reviews)

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2.51

Based on 103 reviews, last reviewed 6th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

40%

10%

44%

Latest highest rating:

5

Dex brentnall 41 water street Northwich Cheshire cw9... Dex brentnall 41 water street Northwich Cheshire cw95hp Reviewed on: 19th August 2025

Latest lowest rating:

1

Avoid avoid avoid this credit card!!! Avoid avoid avoid this credit card.Any offer advertised as an incentive will not be honoured and they come up with excuses.Customer service is terribl... Read more Reviewed on: 6th October 2025

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About this product

The Asda Money credit card is designed for everyday spending.

Asda Money give you rewards and cashback on your Asda purchases when you’re a credit card customer. There’s no annual fee for an Asda Money credit card. You do need to register for an account with Asda before applying for a credit card.

Asda Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Asda Money before, you can also leave a review and share your experience.

ASDA Money Credit card reviews (103)

Review of the ASDA Money, Credit card:

Terrible company avoid

My Asda money credit card has been blocked and can not make transactions on my account,can not login to the app it’s blocked I have called a few times this week just to be told nobody can discuss the account because it’s under review,very frustrating and I have done nothing wrong,I am not the only person this has happened to,There has been at least 12 reviews on here from people saying the same regarding Account reviews and Blocks,I keep been told somebody from the specialist team will contact me and had nothing,just been left in the Dark….This is a terrible way to treat customers.your customer service is non existent,I will take this to the FCA AND FOS Reviewed on: 19th March 2025

Nothing happpy 8 if I need go again never come back

Exchange so low costumers root if I need go back never come back Reviewed on: 23rd August 2024

Disappointing with Asda Credit Card Process

What a joke! I applied for an Asda credit card and received an email stating my application had been approved, asking me to log in and set up a direct debit. I tried several times, but it kept telling me I already had an account. After two months with no credit card, I contacted Asda to ask for an update. I was told I hadn’t set up the direct debit, and they gave me an email address to resolve the issue. It’s been five days, and they still haven’t read my email. So Asda Money, thank you but NO thanks. Reviewed on: 14th July 2024

Using this card can impact your credit rating

Not realising just how low a credit limit I had, my credit report was stained by using 37% of the 3.5k credit limit on a 1.25k balance This card is used by my wife and I through the month and all cc balances are paid off monthly.. This card has screwed my credit rating and will lye dormant from now on. Reviewed on: 3rd June 2024

Received new credit card tried to use want work has...

Received new credit card tried to use want work has gone for review awful closed account already Reviewed on: 10th May 2024

Awful and Disgusting Stay Away

Awful credit card the provider Jaja Finance are always blocking cards. They did this to me after I used the card twice. I complained to the Financial Ombudsman and they stated that they were entitled to do this which I found extraordinary. I've never had this poor treatment from any other credit card provider. A total sham steer clear! Reviewed on: 6th May 2024

Card Blocked. Customer Service Not Available

I've had my ASDA Money Credit Card for a few weeks and used it about 8 times without any problems. Last Friday the card was "DECLINED" when I attempted to pay in an ASDA store. Ive have attempted to phone ASDA Customer Services (0808 175 4600) several times. You are automatically taken through security (choose from a menu, enter card number, date of birth, 3-digit security number). Then you are told that you are being transferred to a Customer Services' Person, and the phone gets cut off. It happens every time. I then resorted to the CHAT line using the ASDA mobile app. I was told not to leave the page and an advisor would be chatting with me soon. 28 minutes later an advisor did look into my problem. My account was being reviewed by a specialist team. The advisor suggested that I wait 48 hours and then try using the card again. If not successful then get back in contact and we can escalate to our specialist team. This is not the way to run a Credit Card service, and the Customer Service is atrocious. Reviewed on: 2nd April 2024

Very poor

Very poor Customer Service team, blocks the card for no reason Reviewed on: 25th March 2024

It's the best ever, they make it so easier to...

It's the best ever, they make it so easier to access Reviewed on: 18th March 2024

Easy to apply easy App thst lets you see everything...

Easy to apply easy App thst lets you see everything aldo able yo see spends Reviewed on: 5th March 2024

Great credit card company.

Great credit card company. Increased my credit limit for Christmas shopping 2023 Reviewed on: 10th February 2024

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