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Aviva reviews

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Rated Average 3.01/5

Aviva reviews

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Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Average based on 1,267 product reviews

Average score of 3.01/5
5 star
42%
4 star
18%
3 star
4%
2 star
2%
1 star
34%
Reviews for Aviva have trended positively over the past 90 days

Latest positive rating

4/5

Its a solid brand and not flashy and risky.

Its a solid brand and not flashy and risky.

{"display":"jason b","full_name":"jason b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pension
jason b 27th February 2025

Latest negative rating

1/5

6 months and still waiting for my cash withdrawal fr...

6 months and still waiting for my cash withdrawal from my pension, excuse after excuse, the advice us on to avoid scams, pity no-one adviced me about these sharks

{"display":"Linzi","full_name":"Linzi","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1153301.png"}}'s avatar
Pension
Linzi 26th March 2025

About Aviva

Aviva is a multinational insurance company with headquarters in London.

Aviva’s roots go right back to the establishment of the Hand in Hand Fire & Life Insurance Society in London in 1696. Today, Aviva has around 19 million customers in the UK, Ireland and Canada.

Aviva provide a full range of insurance, investment, retirement and health insurance products.

Aviva at a glance

Reviews for Aviva

Showing 11 of 1267 company reviews Last reviewed within 7 days

6 months and still waiting for my cash withdrawal fr...

Pension 26th March 2025

6 months and still waiting for my cash withdrawal from my pension, excuse after excuse, the advice us on to avoid scams, pity no-one adviced me about these sharks

Rated Terrible 1/5
Read more product reviews

No respect for their customers

Health Insurance 25th March 2025

Yes another painful attempt to use my Aviva health insurance which is paid for by my company. They can't assess me for 3 days, I've... Yes another painful attempt to use my Aviva health insurance which is paid for by my company. They can't assess me for 3 days, I've already been in pain for 4 days. What's the point? These folk will do anything to avoid paying out - they frustrate you, run down the clock and make it difficult to access care. I've yet to have a trouble free claim with them. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Aviva just won’t pay my combined life and critical l...

    Aviva just won’t pay my combined life and critical life insurance to pay of my mortgage as I and 4 months in to what my... Aviva just won’t pay my combined life and critical life insurance to pay of my mortgage as I and 4 months in to what my cancer doctors have told me will be 12 months before die , Aviva are doing everything on all the one star reviews people write about , stalling , lies , not answering fabricating time or evidence , read them , absolutely shameful , no point having insurance people if they don’t pay .i am now getting sicker by the day a lot put don’t to no sleep thanks to Aviva disgusting tactics and worrying my child and wife will be homeless when I die if Aviva carry on not paying .my doctors have proved there reason is just a lie , top cancer doctors and staff tell me it’s common to try anything not to pay and these patrons are terminal , why has the government not stepped in , if and when we prize more evidence of more lies and bad service we like the rest shall make ombudsman first call then solicitors , ps read all the one star reviews there truth in numbers Read more Read less

    {"display":"Akin ","full_name":"Akin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    Akin 18th March 2025
  • 1/5

    Would have left zero stars if possible.

    Would have left zero stars if possible. Do not use this rip off insurance company! I just changed my car and gone from group 36... Would have left zero stars if possible. Do not use this rip off insurance company! I just changed my car and gone from group 36 down to group 22, I expected a refund but was charged more... Also my renewal quote is £630 the exact same as my previous car. I did the comparison quotes on Google and quotes from other insurers are at least £300 cheaper. So there it is Quote me happy, also known as aviva are double the price of my other quotes, and they try telling me its not in their control! Absolutely disgusting Read more Read less

    {"display":"Nigel B","full_name":"Nigel B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Nigel B 27th February 2025
  • 4/5

    Its a solid brand and not flashy and risky.

    Its a solid brand and not flashy and risky.

    {"display":"jason b","full_name":"jason b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    jason b 27th February 2025
  • 5/5

    Good interest rates

    Good interest rates and customer service

    {"display":"Derek Wickham","full_name":"Derek Wickham","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aviva Save
    Derek Wickham 27th February 2025
  • 4/5

    Insurance is expensive.

    Insurance is expensive. Loyalty should be rewarded.

    {"display":"Janine Lodhia","full_name":"Janine Lodhia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Janine Lodhia 26th February 2025
  • 5/5

    Aviva turned my acorn into an oak

    My modest income & contributions have grown thanks to my Ethical Pension with Aviva. After years on very modest Charity Sector earnings, I should be... My modest income & contributions have grown thanks to my Ethical Pension with Aviva. After years on very modest Charity Sector earnings, I should be able to retire with a monthly income a bit higher than any I have earned in my career! Read more Read less

    {"display":"Richard Lockwood","full_name":"Richard Lockwood","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Richard Lockwood 26th February 2025
  • 2/5

    Had Aviva travel insurance through nationwide.

    Had Aviva travel insurance through nationwide. Had to pay supplement of £30 to cover medical . Cancelled flex plus account within days but Aviva would not refund my payment

  • 1/5

    Me and my partner had our first baby 9 weeks early,...

    Me and my partner had our first baby 9 weeks early, am off work unpaid leave , called up before the payment was due to... Me and my partner had our first baby 9 weeks early, am off work unpaid leave , called up before the payment was due to let them no , to be told they couldn’t do anything until I paid 6 months payments, I think this is shocking, paying for service and a company can’t help you out! I will come out of this contract early and go elsewhere! Read more Read less

    {"display":"Conor L","full_name":"Conor L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1109273.png"}}'s avatar
    Life Insurance
    Conor L 24th February 2025
  • 1/5

    Aviva ..Age discrimination in my opinion

    Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical... Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or leave it. No Accidents 40 years No Claims or Convictions. No Health Issues. Purely Age discrimination in my opinion Read more Read less

    {"display":"Douglas L","full_name":"Douglas L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Douglas L 23rd February 2025

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