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23rd September 2018
Car Insurance...competitive prices
Easy to renew and competitively priced.
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23rd September 2018
Aviva - good all round provider
Health insurance in particular excellent value, good internet marketing site.
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22nd September 2018
FAIRLY GOOD, BUT TOO MUCH SMALL PRINT WITH SUPRISING EXCUSIONS.
FAIRLY GOOD , BUT TOO MUCH SMALL PRINT, WITH SOME SUPRISING EXCLUSIONS. TELEPHONE MANNER OF AVIVA STAFF NOT TOO CUSTOMER FRIENDLY.
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22nd September 2018
Free security set up
A lot cheaper premium than the others and Free NEOS connected homesolutions set up
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22nd September 2018
Helpful Service
Clear policies and helpful service when making a claim
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22nd September 2018
Great customer service
I had to claim on my house contents insurance for the first time and the claim was handled really well with great customer service.
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22nd September 2018
Aviva Home Insurance
I bought this policy using their online service, which was super easy to use, and the software guided me through the proceedure quickly. I thought the cover was perfect for the price of the policy. There is also an online help line, but I didn't need...
Read moreI bought this policy using their online service, which was super easy to use, and the software guided me through the proceedure quickly. I thought the cover was perfect for the price of the policy. There is also an online help line, but I didn't need to use this, as everything was straight forward.
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22nd September 2018
Great insurer
Great price and customer service was always excellence when I needed it!
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21st September 2018
Very good, very easy
A good experience with Aviva car insurance. Efficient staff.
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21st September 2018
Easy to sign up
Easy to sign up, can't comment fully as we never had to claim and in my opinion that is the true measure of an insurance company.
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21st September 2018
Excellent Value For Money
Great service, very straightforward to apply and best of all a cheaper deal then offered by any other company.
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20th September 2018
Aviva offers competitive prices
Flexible and competitive price for my car insurance. They get the best possible prices for the market place.
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19th September 2018
DO NOT BUY INSURANCE FROM AVIVA!!
Do not buy insurance from Aviva!...
Read more Do not buy insurance from Aviva!
Worst company to deal with when you submit a claim.
2 months since a car accident where the other driver was at fault and charged and I still have not received a penny for my vehicle which Aviva wrote off.
On July 27, 2018 I was involved in a car accident where the other driver came out of a side street and side swiped my vehicle. Police was called, and the other driver charged since he was clearly at fault. Police filed a report, and, in turn, I submitted a claim with Aviva Insurance same day. Found out other driver has same insurance company. Aviva wrote off my vehicle though damage did not seem extensive to me. They low balled the value of my vehicle ($8,000 CDN). I made an argument that it should be more ($11,000 CDN) and submitted repair/upgrade bills to make my case. They responded that they will investigate but also pressured me into giving up my rental car within 5 days after the accident though rental cost were way below what I was entitled to. I was subjected to 2 lengthy interviews by Aviva that were more like interrogations questioning the accident and costs. Asked for a detailed written report from me and asked for a witness signature, Commissioner for Oaths, which resulted in lawyer fees. Before I obtained the signature, I sent a filled-out form (that had no instructions) to Aviva requesting a review to ensure it was completed correctly so it would not be rejected. Review came back good. I got the signature and submitted the form. It was rejected within 3 days by Aviva. Reason: "said loss was caused by" should have said "Collision" while I wrote in "Improper left turn by other driver". I refilled it out and got a new signature which resulted in more lawyer fees. 2 weeks since I submitted and still no response. I phoned the Aviva representative several times. No response and left voicemails. It is now Sep 19 and almost 2 months since accident and no compensation from Aviva.
Next stage is to get a lawyer and start litigation.
I have had insurance from Aviva for just over 10 years and paid them over $60,000 CDN in fees and this is how they treat you when you make a claim, and not a large one at that.
I have since cancelled my cars insurance, house insurance and cottage insurance with Aviva.
DO NOT BUY INSURANCE FROM AVIVA!
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19th September 2018
DO NOT BUY INSURANCE FROM AVIVA!!
Do not buy insurance from Aviva!...
Read more Do not buy insurance from Aviva!
Worst company to deal with when you submit a claim.
2 months since a car accident where the other driver was at fault and charged and I still have not received a penny for my vehicle which Aviva wrote off.
On July 27, 2018 I was involved in a car accident where the other driver came out of a side street and side swiped my vehicle. Police was called, and the other driver charged since he was clearly at fault. Police filed a report, and, in turn, I submitted a claim with Aviva Insurance same day. Found out other driver has same insurance company. Aviva wrote off my vehicle though damage did not seem extensive to me. They low balled the value of my vehicle ($8,000 CDN). I made an argument that it should be more ($11,000 CDN) and submitted repair/upgrade bills to make my case. They responded that they will investigate but also pressured me into giving up my rental car within 5 days after the accident though rental cost were way below what I was entitled to. I was subjected to 2 lengthy interviews by Aviva that were more like interrogations questioning the accident and costs. Asked for a detailed written report from me and asked for a witness signature, Commissioner for Oaths, which resulted in lawyer fees. Before I obtained the signature, I sent a filled-out form (that had no instructions) to Aviva requesting a review to ensure it was completed correctly so it would not be rejected. Review came back good. I got the signature and submitted the form. It was rejected within 3 days by Aviva. Reason: "said loss was caused by" should have said "Collision" while I wrote in "Improper left turn by other driver". I refilled it out and got a new signature which resulted in more lawyer fees. 2 weeks since I submitted and still no response. I phoned the Aviva representative several times. No response and left voicemails. It is now Sep 19 and almost 2 months since accident and no compensation from Aviva.
Next stage is to get a lawyer and start litigation.
I have had insurance from Aviva for just over 10 years and paid them over $60,000 CDN in fees and this is how they treat you when you make a claim, and not a large one at that.
I have since cancelled my cars insurance, house insurance and cottage insurance with Aviva.
DO NOT BUY INSURANCE FROM AVIVA!
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17th September 2018
Aviva put the customer first
Everything Aviva do is for their customers. They are open 24/7 including Christmas day. The staff are understanding and fair.
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14th September 2018
Low-cost high quality home insurance
Setting up Aviva home insurance is incredibly easy. You choose your options and coatings are easy to see. No hidden surprises. Great value for money.
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