Your Bank of Scotland Reviews (122)
Far too expensive
Over triple the price of the other insurance quotes I received for the same coverage!
Good offers, terrible customer service
As long as everything is good, there are no problems but as soon as anything goes wrong, BOS are not interested.
great service
I have used the Bank of Scotland for my residential mortgage and a buy to let and have found their mortgage advisor and the rest of their staff to be extremely helpful and respectful, making the experience stress free and easy.
Great service
Having held a current account with the bank for many years I have always found the service I receive fantastic and the staff incredibly helpful at my local branch.
Very nescessary
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very transparent
You do know exactly what you are getting with this product and its a good deal. I like this bank as I feel you can really trust them all the way. Its a pleasure to do business and I have been with them for many years now.
Great Service
I was impressed by the highly personalised service I received and ongoing support
GREAT OFFER, GREAT DEAL AND STAFF
THOROUGHLY WELL TREATED AND GIVEN SOME GOOD ADVICE FOR RECENT LOAN, HAD TO GO THROUGH A FEW MORE QUESTIONS THAN NORMAL BUT COMFORTABLY ANSWERED AND LOAN APPROVED, HAVEN'T LOOKED BACK AND FINANCIALLY TURNED AROUND SINCE LOAN PUT IN PLACE.
Good Service from a Bank you can trust
A face to face service offering you products and services tailored for your needs with no hard sell.
Easy to set up and manage
Great service in branch, explained products clearly and easy to manage account online.
Force to automation
Sadly like other banks they do not like you interacting with a staff member any more and prefer you to use the dreadful automated machines that keep breaking down
No Issues Really
As the title says, pretty run of the mill, the queue times for call support can be a bit long but the issues do tend to be resolved if they crop up.
Home insurance
Went to my bank just to talk about my savings account, started talking about savings a d then how to save money, and ended up swapping to their home insurance saving nearly a tenner a month! Very happy
Friendly and helpful
The staff were friendly, helpful and seemed to know there stuff. Very pleased with the level of service we received though it was a little busy.
Positive review
I have found the service to be excellent the online services are easy to use and are navigated no problem
Supportive and capable
Bank of Scotland harkens back to the days of your bank trusting in you when you trust it.
Approachable Organisation
At a time when I was struggling financially Bank of Scotland were the only Bank who helped me out so I will always be the first to recommend them to anyone
No hassle
Changing to bankof scotland was quick and simple . They are also very helpful with day to day banking
