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Bank of Scotland Reviews

Ratings based on 127 reviews Last review 4 weeks ago
4.04 / 5Great overall rating

Bank of Scotland values are putting customer first, keeping it simple and making a difference together. Smart Money People is the place for Bank of Scotland reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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4 38
3 8
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1 11

Your Bank of Scotland Reviews (127)

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25th May 2018

Home Insurance

Bank of Scotland is my bank and I am very pleased with them for that. Now, sadly, like many other insurers, they give a fantastic deal when you first get insurance with them and then the insurance increased exponentially as the years go by. I have a...

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Bank of Scotland is my bank and I am very pleased with them for that. Now, sadly, like many other insurers, they give a fantastic deal when you first get insurance with them and then the insurance increased exponentially as the years go by. I have a first floor one bedroom flat in a tenement, have never claimed, minimal content and they expect me to pay £607.11 per year (building and content)!!!! I phoned them this morning, very good customer service, they miraculously offered to take it down to £204 per year although I have not managed to get the detailed breakdown yet as I lost the connection and need to contact them again, only thing I know is that it no longer includes legal liabilities which is a bit of a bother. I have not made my final decision yet but insurance becoming extortionate is really disappointing as I trust the bank otherwise. I cannot rate them beyond 2 stars for home insurance.

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11th February 2018

Very nescessary

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