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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.14 (228 reviews)

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2.79

Based on 228 reviews, last reviewed 18th Dec 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

40%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

1

A careless attitude from Barclay's Barclays blocked my card on the 8/11/2025 as they thought there had been fraud on the 3/11/2025. A new card was sent. This card was blocked before I h... Read more Reviewed on: 18th December 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (228)

Review of the Barclays, Business Banking:

Terrible! Do NOT open a business acc with Barclays

I am an existing Barclays personal customer. I applied for a business bank account in early November and it's now December. I’ve spoken to dozens of different customer service agents over the course of the last few weeks to obtain my new business account details but to no avail! Every time spoke to someone I got new conflicting information! Weeks later, I still haven’t been able to obtain my business account details as Barclays business department are so inept! My customers are unable to pay for my servies simply because I can’t give them the bank account details which I do not have! Worst customer service from a bank I've experienced. Repeatedly let down from promises and made things very very difficult! Very painful experience over the phone, for someone to just take a message and pass it along to someone else. DO NOT USE BARCLAYS! YOU WILL REGRET IT!!! Do not open a business account with these absolute jokers! DO NOT DEAL WITH BARCLAY BUSINESS!! The customer service people I have spoken to just give out incorrect information! It took an hour to lodge a complaint today on the phone! Business manager TRISTAN BARDEN is an absolute incompetent joker who ignores your emails and phone calls. Absolutely disappointed in your customer service. You don't care about your customers so I cancelled my application and went with another bank instead. Thank god I did it early in the process! Reviewed on: 6th December 2022

Waiting for months for final statements

Barclays were ok for small business use. We switched away because they have horrible ethics, a mediocre service, and are expensive. Months after switching, we're still chasing our final statements. Barclays promised to send them, but the last time we called, they hung up on us. Dinosaur brands can't afford this bad customer service, and I'm glad we switched. Reviewed on: 14th September 2023

recommend 100%

you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Worst bank ever

The banking experience with Barclays is awful. From long wait times either physically in the bank or on telephone banking (expect to wait at least an hour, if it cuts off they don’t call you back, so you do another hour), to insisting on paper communication (talk about sustainability), this bank is antiquated, and its systems and processes are not fit for purpose. Reviewed on: 6th July 2023

BLUE REWARDS SAVER 3% AND RAINY DAY SAVER 5%

EXCELLENT SAVERS WHEN YOU JOIN BLUE REWARDS, MUST HAVE, GREAT RETURN COMPARING WITH OTHERS... Reviewed on: 20th April 2023

good app - easy to use

Easy to use, good display. I just wish it was quicker at times. Reviewed on: 11th April 2023

Business account at Barclays

I am a small business owner and have transferred my account to Barclays, it was so easy . despite not having a local branch the help available online and over the telephone has been most professional, helpful, accurate and speedy. I delayed moving my account as I thought it would be so much hassle , I should have moved it earlier. Well done Barclays especially Sonya at the drop in centre at Southwick Reviewed on: 11th April 2023

Nice people ... poor products and processes

Nice people ... poor products and processes Reviewed on: 6th April 2023

The Worst Bank in the UK if not World

Barclays you cannot trust with your money. I had issues with them they completed review and certified me free from faults but still held unto my money that I need another new review to prove they can release my money to me... why not review all at once since the aim of the customer is to collect their money. Reviewed on: 11th March 2023

Cant get better

Barclays are on the ball with 7days seek help and advice , you wont find a better business bank to look after your account , 1st class all the way . Reviewed on: 9th March 2023

Outstanding service

The people at the North Street branch in Rugby, Warks. are simply the best. Always attentive to my needs. Reviewed on: 9th March 2023

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