Write a review

Go to business site

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

View other Bath Building Society products

4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

223% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

Visit provider site Read all reviews See your review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2296)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Local and member owned.

I don't use my acciunt often but now that they have a good Mobile App, it does pretty much everything I want i..e. see my balances, move monies around and open new accounts and download statements. All with very little fuss. Interest rates are consistently good but not necessirliy the best. For fixed rates I did consider Bath but better rates availble from our local Credit Union and also many of the new Digital Banks. I will always keep some savings with Bath because they are local and member owned but the majority of my savings likely to be placed elsewhere. Reviewed on: 18th October 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear that manage your account using our new Mobile App. And also thank you for being a loyal customer. Charlotte Tillen, Savings Services Manager Response date: 25th October 2024

Been a member for40 plus years.A lifetime of saving.

Been a member for40+years.Had my mortgage with you and have never had a complaint.Also started my two daughters with their plastic money boxes ( I still have my little pig money box with bibs on it)It has been the way to save since my mum started me saving in the 60's.A great Society in Barh. Reviewed on: 18th October 2024

Reply from Bath Building Society Thank you very much for the feedback, and for being a valued member for so many years. It's great to hear about your daughters saving with us as well. Sam Dorrington, Branches Manager. Response date: 24th October 2024

The App is very simple and easy to use

The App is very simple and easy to use Reviewed on: 18th October 2024

Reply from Bath Building Society Thank you for the feedback. Great to see that you are enjoying our mobile app, and we will continue to improve this for our members. Sam Dorrington, Branches Manager Response date: 24th October 2024

Great experience friendly staff and great company ju...

Great experience friendly staff and great company just need to update app Reviewed on: 18th October 2024

Reply from Bath Building Society Thank you for your feedback, the team always strive to give the best service. We are aware of the issues surrounding our mobile app, and are taking steps to improve this. Sam Dorrington, Branches Manager Response date: 24th October 2024

OK Building Society

OK Building Society - deal with via post and telephone only Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, it's great to hear that you haven't had any issues, and we look forward to continuing to serve you however you choose. Sam Dorrington, Branches manager Response date: 24th October 2024

Very good pleasant to deal with.

Very good pleasant to deal with. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for the feedback, we are glad that you have had a pleasant time when dealing with ourselves. Sam Dorrington, Branches Manager Response date: 24th October 2024

isa account opening - simple and straightforward.

setting up my isa was simple and straightforward. It took no time and communication from Bath BS was clear and timely. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for your feedback, and I glad to hear there were no issues with setting up your account. Sam Dorrington, Branches Manager Response date: 24th October 2024

Real people work there...and we can still talk to them!

I needed to call them to discuss a letter I'd received - and I got through to an actual person quickly. She was able to answer my question, with a full explanation. I didn't have to complete an online questionnaire, 'chat' with a bot, listen to tortuous music while being kept on hold for 20 minutes, navigate a range of options in my keypad - I could talk to a real person who listened to what I had to say & answered my question. No fuss, simply excellent customer focused customer service. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you so much for the feedback. We pride ourselves on always being able to speak to a person, be that face to face or over the phone, and will continue to offer the best service we can. Sam Dorrington, Branches Manager Response date: 24th October 2024

Always genuinely customer focussed with a real perso...

Always genuinely customer focussed with a real person available in times of need. Online works well. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We will continue to always put our members first and give the best possible service. Sam Dorrington, Branches Manager Response date: 23rd October 2024

Always a prompt and friendly service

Always a prompt and friendly service Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, our team always strives to give the best service as possible. Sam Dorrington, Branches Manager Response date: 23rd October 2024

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Instant Saver
from RBS 3.82 from 9 reviews
Savings accounts
from Oxbury Bank 4.65 from 6 reviews
Savings
from Hanley Economic Building Society 4.82 from 568 reviews

Want to see more from Bath Building Society?

Mortgages
from Bath Building Society 4.80 from 381 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub