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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

228% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Great customer service...

I’ve found the people at Bath Building Society really helpful, and at one visit to them they went above and beyond what I expected. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you June for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Friendly and responsive team.

Friendly and responsive team. Quick and efficient service. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Richard for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

When I failed to contribute to my regular saver in t...

When I failed to contribute to my regular saver in time I received a telephone reminder so that the opportunity was not missed! Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Andrew for your great feedback. I am glad that we have been able to help you develop a savings habit. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Fast, friendly, effective customer service

Each time I’ve had to speak with Bath Building Society I’ve had the best customer experience. Calls are answered quickly, staff are attentive and the service has been efficient. Additionally, when I’ve visited their branch, I’ve had a similar excellent service with their very helpful staff. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Jamie for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Good communications channels and saving options offered

Good communications channels and saving options offered Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Yu-SIng for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

I’ve had savings accounts with Bath Building society...

I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Bath Building Society Review

I have had an ok experience with Bath Building Society Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your feedback. If there anything in particular that you think we can do to increase our rating to 5 stars, please let us know.. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Absolutely wonderful to deal with, so kind and caring.

Absolutely wonderful to deal with, so kind and caring. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Jane for your lovely feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

A great professional provider....

A great professional provider for my financial savings requirements. A local company providing excellent services. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Rhys for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great rates and customer service

They offer outstanding rates of interest on their savings products and have great customer service. I have been a customer for over 15 years. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Neil for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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