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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2286 reviews)

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4.73

Based on 2,286 reviews, last reviewed 18th Feb 2026

240% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Excellent service and clear communication I have set up two savings accounts with Bath Building Society & on both occasions the process has been very simple with clear communication. Reviewed on: 18th February 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2286)

Review of the Bath Building Society, Savings:

You were there for me when it counted...

Several years ago I was made redundant and couldn't find another job for three months. I contacted BBS and they couldn't have been more understanding and made an arrangement with me about my Mortgage which took so much stress away from the situation, which I'll never forget. THANK YOU! :-) Reviewed on: 1st April 2023

Reply from Bath Building Society That's so good to hear, we will always try and support our Members individual needs when we can. Glad things worked out for you. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Highest quality of personal service.

I have been a customer of BBS for more than 60 years, for both mortgages and savings and have always found their service to be of the highest quality. I have recommended the Society to many friends and colleagues and all have received the same personal and friendly service. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am very pleased to hear you are so pleased with our service and have recommended us to friends and family. Lauren - Customer Service Team Leader Response date: 11th February 2026

A trustworthy Building Society with their customer s...

A trustworthy Building Society with their customer service having a more personal feel. The savings accounts are limited but consistent, so I don't have to keep updating to a new caccount. Reviewed on: 10th February 2026

Customer service is excellent!.

I am no longer living locally, unable now to call into the city branch. The customer service continues excellent. Thank you. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am sorry you are no longer able to visit us in branch, however I am happy we can still assist you over the phone. Lauren - Customer Service Team Leader Response date: 11th February 2026

Excellent customer service.

Always easy to contact and to speak to a real person. Web site works well and is easy to navigate. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have a positive experience when speaking with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

Have saved with bibs all my life.

Have saved with bibs all my life.They are a really friendly society, always there to listen and advise, and always give good advice on mortgages and savings.A great local company who have helped countless people over the years. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you have enjoyed saving with us over the years. Lauren - Customer Service Team Leader Response date: 11th February 2026

So nice to be able to go into a branch office and di...

So nice to be able to go into a branch office and discuss with friendly and helpful staff Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you enjoy visiting our branches. Lauren - Customer Service Team Leader Response date: 11th February 2026

Highly recommended Building Society

I have received excellent customer service every time I have contacted my branch, whether in person or by phone. The savings rates are always very competitive. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your experience with us. Lauren - Customer Service Team Leader Response date: 11th February 2026

The staff are always helpful and knowledgeable when...

The staff are always helpful and knowledgeable when I have any queries. They are also very caring, especially when dealing with some older customers. It’s a joy to go into their branch in Moorland Road. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am pleased you enjoy visiting our Moorland Road branch. Lauren - Customer Service Team Leader Response date: 11th February 2026

Superb Savings Accounts to help you grow your money

Bath Building Society have a fantastic range of Savings accounts. I've been using them over the past 30 years, either to save for something special or to grow my capital, depending on my financial situation at the time. Their banking app is very easy to use and their customer service in branch is always superb. Their variety of Savings accounts on offer and attractive interest rates mean there's always something to suit your needs and help you grow your money. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your kind comments. I am very pleased to hear you are satisfied with our products and customer service. Lauren - Customer Service Team Leader Response date: 11th February 2026

Good rates and easy to set up

Opened online accounts. Easy process. Documents were posted to me in good time to complete the process quickly. Bath Building Society offered very competitive rates in comparison to other providers. Reviewed on: 10th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased you were able to open your accounts promptly and easily. Lauren - Customer Service Team Leader Response date: 11th February 2026

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