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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

219% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Bath Building Society Branch Review

It's nice to see the same faces when you visit it, it's like meeting friends. They know you and you know them. Reviewed on: 19th June 2023

Bath Building Society Branch Review

Accessible, friendly, good interest rate on the high street, operate a passbook account to keep that of everything. Reviewed on: 16th June 2023

Quick to respond

Just completing an application form for a savings account and any queries I had have been quickly resolved with the live chat. The website was easy to understand and so far have been very impressed. Reviewed on: 14th June 2023

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023

Concise and gave extra advice

Concise and gave extra advice. Answered my questions and I know can proceed Reviewed on: 14th June 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023

Very good customer service

I can think of no obvious improvements which could be made. Reviewed on: 13th June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023

Bath Building Society Branch Review

Like being able to speak to actual people in the branch. Reviewed on: 13th June 2023

Good rate of interest

Didn’t realise until end of the chat this good rate was only for residents in Bath. Reviewed on: 9th June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th June 2023

Helpful

Always helpful friendly and quick on requests Reviewed on: 9th June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 13th June 2023

Chat function

Prompt advice given and correct information. Reviewed on: 8th June 2023

Reply from Bath Building Society Thank you for your feedback regarding our online chat. Charlotte Tillen, Savings Support Manager Response date: 9th June 2023

Brilliant, fast and knowlegable

Now that you have a mobile app, I will start using my account more. Thank you. Reviewed on: 6th June 2023

Reply from Bath Building Society Thank you for your feedback, it's great to hear that the mobile app has made things easier for you. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

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Bath Building Society: Savings reviews

219% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2298)

Bath BS Review

Bath Building Society Branch Review

Bath Building Society Branch Review

Quick to respond

Concise and gave extra advice

Very good customer service

Bath Building Society Branch Review

Good rate of interest

Helpful

Chat function

Brilliant, fast and knowlegable

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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