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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

219% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Todays experience..5th June 2023

The staff are so very helpful, always cheerful and friendly and nothing too much trouble. Today, Rebecca gave excellent help over the phone to my son, on my account. Consequently, a task I needed to do, but to me was bewildering, was very straigtforward and completed satisfactorily. Thank you Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your fantastic feedback regarding Rebecca, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

Quick, helpful and clear

I got in touch to find out if any fraudulent activity had occurred on my account, and Olivia was quick to respond and provide me with all the answers I needed. Friendly and easy. Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your great feedback regarding Olivia, I will pass this back to Olivia and the team. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

Great building society

Great interest rates and helpful customer service Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager. Response date: 6th June 2023

All works well

Just straightforward and no long waits for help. Reviewed on: 1st June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 2nd June 2023

Bath Building Society Branch Review

The staff were exceedingly helpful and friendly. Reviewed on: 1st June 2023

Very helpful

Jess was very helpful and no fuss Reviewed on: 31st May 2023

Reply from Bath Building Society Thank you for your feedback regarding Jess, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 1st June 2023

Answered all of my questions

Friendly service and gave me the help I asked for. Reviewed on: 19th May 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Excellent customer service

I like that Bath Building Society are local to me. Every time I have visited a branch the staff have always been very friendly, helpful and supportive. Reviewed on: 19th May 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the branch staff. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Wood Street staff

Wood Street staff are just the best, thank you Tracey for your help and support Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for your lovely feedback regarding the staff, especially Tracey. I will pass this over to them. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Super Service

As always a really efficient and quick service,and customer communication. Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for this feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 18th May 2023

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