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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Straightforward and easy to work with - friendly tea...

4
Straightforward and easy to work with - friendly team and efficient process from start to finish Reviewed on: 7th April 2025
Emma T's avatar
Emma T

In branch service review

5
Easy contact, kept promises and accurate work. Reviewed on: 12th March 2025

Consistently excellent service

5
Consistently excellent service, top class attention at every step. Can’t recommend highly enough. Reviewed on: 11th March 2025
Carl's avatar
Carl

Good company

5
Found Darlington good to deal with, epically our advisor Ann Walpole, could not of done it with out her. We hope in five years time the service will be just as good. Reviewed on: 7th March 2025
Adrian N's avatar
Adrian N

Mortgage cusromer

5
Always helpful, good product, regular updates Reviewed on: 2nd March 2025
Laura M's avatar
Laura M

Wonderful service from warm people

5
Darlington Building Society have been my mortgage provider since 2020. All my interactions with the Society either by phone or online have been positive and enabling. The staff I have spoken with have been very professional and listened carefully to my needs. On a wider level the whole ethos of their fundamental purpose shines through in their communications via newsletter etc. I would wholeheartedly recommend them in a heartbeat. Reviewed on: 26th February 2025
Shelagh D's avatar
Shelagh D

In branch service review

5
I spoke with Nikki several times and she was so helpful and always responsive. Reviewed on: 6th February 2025

Once again we have called upon Darlington Building S...

5
Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few years now and everytime we have dealt with Ann, we know we will always receive a very high standard from her. She is always very professional and certainly knows her job and she is able to answer all of our questions so we have a clear understanding. We would definitely recommend Darlington Building Society to anyone. Reviewed on: 27th January 2025
Cassie's avatar
Cassie

Excellent help from Ann Walpole, so supportive and e...

5
Excellent help from Ann Walpole, so supportive and explained everything well. Reviewed on: 24th January 2025
Summer H's avatar
Summer H

Spoke with Ann Walpole, she was very professional an...

5
Spoke with Ann Walpole, she was very professional and was very helpful Reviewed on: 23rd January 2025
Rachel T's avatar
Rachel T

We have dealt with Darlington Society and spoke to A...

5
We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been fantastic. Reviewed on: 16th January 2025
Cassie's avatar
Cassie

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