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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (679 reviews)

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4.76

Based on 679 reviews, last reviewed 20th Jun 2025

9900% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy to do application ... Easy to do application straight forward and excellent rates Reviewed on: 20th June 2025

Latest lowest rating:

1

Credit union INot found you helpful in helping me secure a loan even though I've add afew and never missed a payment.. I was very Disappointed in the attitude of t... Read more Reviewed on: 18th June 2025

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About this product

Great Western Credit Union Loans reviews (679)

Review of the Great Western Credit Union, Loans:

Very easy process, quick answer with super friendly...

Very easy process, quick answer with super friendly and professional staff! A fair interest rate and affordable monthly repayments. A real live saver during a difficult time!! An all round positive experience. Reviewed on: 17th April 2025

Reply from Great Western Credit Union Hi Naomi! Thank you so much for your lovely review! We’re really pleased to hear that you found the process easy and the team friendly and professional. It’s great to know we could support you during a difficult time. We’re always here to help, and we really appreciate you being part of GWCU. Best wishes, Emily Response date: 13th May 2025

Very helpful and easy to apply for

Very helpful and easy to apply for Reviewed on: 17th June 2025

Great help and easy to communicate with

Great help and easy to communicate with Reviewed on: 17th June 2025

I applied for a loan and was refused.

I applied for a loan and was refused. I could not understand their logic and queried it. The response was unhelpful and I've now had to go elsewhere. It would have been helpful if better communication had taken place. Reviewed on: 17th June 2025

I was hard up on cash needed some fins and great wes...

I was hard up on cash needed some fins and great western came through for me in a big way. No fuss just normal procedures ( one lender asked if all my accounts even the one in my home country). Non of that here. Thank you Reviewed on: 17th June 2025

I talked about loan for rent only.

I talked about loan for rent only. Reviewed on: 17th June 2025

Friendly and polite and very informative

Friendly and polite and very informative Reviewed on: 17th June 2025

Highly recommend

I have been a member for over 20 years. Always a good experience, seen me through times of needs and growth. Highly recommend. Reviewed on: 17th June 2025

Need to provide more credit amount.

Need to provide more credit amount.for me only I got 2000 pound. Reviewed on: 17th June 2025

Reply from Great Western Credit Union Hi Shahul, Thank you for your review. We’re sorry to hear you were disappointed with the loan amount offered. As a responsible lender, we carefully assess each application based on individual circumstances to ensure any credit we offer is affordable and won’t place members under financial strain. In some cases, this means we may offer a reduced loan amount in line with what we believe is manageable and sustainable for our members. If you ever have questions about a loan decision or would like to discuss your options, our team is always happy to help. Thank you for your feedback and for being part of GWCU. Best wishes, Emily Response date: 20th June 2025

Good from start to finish.

Good from start to finish. Excellent customer service and loan delivered promptly Reviewed on: 17th June 2025

Great prompt customer service.

Great prompt customer service. Online enquiry dealt with promptly Reviewed on: 17th June 2025

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