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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.26
Based on 428 reviews, last reviewed 2nd Feb 2026
71% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Exceptional telephone Staff. I would like to express how extremely helpful the staff members were on the telephone when dealing with Cash ISA questions, namely Jane, Laura and Cat... Read more Reviewed on: 2nd February 2026
Jacqueline 's avatar
Jacqueline

Latest lowest rating:

1

Surprise interest rate drop I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike othe... Read more Reviewed on: 17th December 2025
Valerie B's avatar
Valerie B
Visit provider site Read all reviews See your review

About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (428)

Review of the Harpenden Building Society, Savings:

Courteous and efficient.

5
Easy to connect and fully responsive to questions. Reviewed on: 20th December 2024
SLIPPER's avatar
SLIPPER
Reply from Harpenden Building Society Thank you for your review and we're thrilled that you are pleased with our service. Kind regards, Jon Sweeting Commercial Manager Response date: 23rd December 2024
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Harpenden Building Society

In branch service review

5
The building society staff are friendly and helpful. But I prefer a bank. Reviewed on: 31st July 2025
Reply from Harpenden Building Society Thanks for your feedback. Jon Sweeting Commercial Manager Response date: 29th September 2025
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Harpenden Building Society

In branch service review

5
Great staff at Leighton Buzzard. Reviewed on: 18th July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
The staff are friendly, helpful and knowledgeable. Reasonably competitive rates. Easy to execute transactions. Reviewed on: 18th July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
Bev is always so helpful, listens to our needs, explaining things so clearly, great guidance. Just wish you were open Saturdays!!. Reviewed on: 17th July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
The friendly staff and the fact that we can still see people face-to-face rather than everything being online is great. Reviewed on: 7th July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
Local office , Good hours, Such friendly, helpful team here. Reviewed on: 1st July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
Personal and friendly service is a joy. Reviewed on: 1st July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
I haven't got online banking and it was great to have staff to help me. Reviewed on: 1st July 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
The face to face customer service I received in your Radlett branch today has been first class. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
Harpenden Building Society Logo
Harpenden Building Society

In branch service review

5
The staff were all very helpful. Reviewed on: 27th June 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Kind regards, Jon Sweeting Commercial Manager Response date: 29th September 2025
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Harpenden Building Society

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