Write a review

Go to business site

Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (121 reviews)

View other Loughborough Building Society products

4.80

Based on 121 reviews, last reviewed 21st Jan 2026

50% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

From start to Finish it's been excellent From start to Finish it's been excellent Reviewed on: 21st January 2026

Latest lowest rating:

1

Terrible service Application started in Aug25 as existing customer and will still not be complete by Dec25. Constantly have to chase updates and progress. Extremely po... Read more Reviewed on: 27th November 2025

Visit provider site Read all reviews See your review

About this product

Loughborough Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Loughborough Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Loughborough Building Society Mortgages reviews (121)

Review of the Loughborough Building Society, Mortgages:

Quick efficient and very professional

Quick efficient and very professional Reviewed on: 31st January 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Carole, so glad that we could help! Response date: 31st January 2025

Brilliant!

Absolutely fantastic. We had a short window of time to purchase our house. Loughborough made it possible and met our needs every step of the way. Loughborough don't feel like a faceless organisation that don't care about you - because they aren't. The correspondence has been brilliant. We were informed every step of the way. Loughborough and our brilliant mortgage advisor who worked with them on our behalf took the scariness out of buying our first home. We felt confident every step of the way. Highly recommend! Reviewed on: 28th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Imogen, so glad that we could help! Response date: 29th May 2025

Been a great experience and in double quick time.

Been a great experience and in double quick time. Very smooth process and would highly recommend. Reviewed on: 22nd May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! Response date: 27th May 2025

Very good service, Fast & efficent

Very good service, Fast & efficent Reviewed on: 22nd May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Frank, so glad that we could help! Response date: 27th May 2025

Very good communication and very understanding

Very good communication and very understanding Reviewed on: 22nd May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 22nd May 2025

You are very professional.

You are very professional. I am very satisfied. Reviewed on: 18th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Ciprian, so glad that we could help! Response date: 20th May 2025

A professional and helpful service.

A professional and helpful service. I dealt with knowledgeable people, who were also flexible and imaginative to accommodate my needs, as my case had some extra peculiarities. They offered clear advice and made the entire process straightforward and as stress free as possible. I highly recommend them. Reviewed on: 15th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! Response date: 16th May 2025

Emma and Ellie understood my issues and dealt with t...

Emma and Ellie understood my issues and dealt with them satisfactorily. Reviewed on: 13th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Hasmukh, so glad that we could help! Response date: 14th May 2025

Paperwork contradiction

The overall experience of the Loughborough was good but the wording in their offer and paperwork was contradictory and confusing. I had to contact the Building Society for clarification. Reviewed on: 12th May 2025

Reply from Loughborough Building Society Thank you for your feedback and for taking the time to raise your concerns regarding the documentation with our team. We are currently reviewing the relevant wording with our internal teams to ensure improved clarity and consistency. Please feel free to get in touch if you have any further questions or concerns. Response date: 14th May 2025

Re-mortgage for oldies

We dealt with a mortgage broker. They said your response was a bit slow. Reviewed on: 9th May 2025

Really helpful and quick response

Really helpful and quick response Reviewed on: 9th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Lynda so glad that we could help! Response date: 12th May 2025

Do you have a different Loughborough Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Virgin Money 3.25 from 91 reviews
Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.60 from 122 reviews
Mortgages
from Dudley Building Society 4.43 from 139 reviews

Want to see more from Loughborough Building Society?

Savings
from Loughborough Building Society 4.93 from 446 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub