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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1135 reviews)

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4.60

Based on 1,135 reviews, last reviewed 24th Dec 2025

11% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1135)

Review of the Mansfield Building Society, Savings:

Great Service

Easy to contact by phone, always friendly and helpful, things clearly and simply explained, no rush nor pressure, really appreciate being able to go into branch and open accounts via post, never pushed onto a computer/web site, not always necessary to have an appointment, good walk in service, branches warm and welcoming, it would be nice if the branches had longer opening times but I appreciate the financial implications. We attended the event at Mansfield FC - we were made to feel so valued and welcome by your staff and management - Thank you very much Reviewed on: 4th November 2024

Better rate elsewhere.

Better rate elsewhere. Helpful staff Reviewed on: 13th December 2025

Good service & rates of interest

Good service & rates of interest Reviewed on: 12th December 2025

Staff always very friendly and greet you as soon as...

Staff always very friendly and greet you as soon as you enter the branch. Offers very good advice. It is much better to invest in a local Building Society rather than a large impersonal one. Reviewed on: 12th December 2025

Went in the day before to ask the procedure for open...

Went in the day before to ask the procedure for opening an account. Was offered a form to take home or could do it there. Took form home and returned the following day. Took my ID's with me. They were able to open my account on the spot. Maybe, because I always go into town early. Reviewed on: 12th December 2025

Simplicity

All very simple to renew the investment and have interest paid by cheque Reviewed on: 12th December 2025

LENGTH OF TIME TAKEN TO SET UP TRUST DEPOSIT ACCOUNT

The biggest issue with setting up a Trust Deposit account was the length of time it took, especially the period between when the checks on the numerous sponsors and beneficiaries had completed and the account set up and ready to accept funds. Basically I had almost a quarter of a million pounds sat in another banks Trust current account that I could not transfer to the Mansfield and thus cost a lot in missed opportunity to earn interest Reviewed on: 12th December 2025

no title as restricting word count unnaceptable

Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to action and receive in my current account. Others providers are better. I expect same day ability Reviewed on: 12th December 2025

Good experience opening an account by post

Good experience opening an account by post Reviewed on: 12th December 2025

Staff are always friendly and helpful

Staff are always friendly and helpful Reviewed on: 11th December 2025

Archaic savings procedures

Online Bonus Regular Saver requires signed closure letter. Get your signature a bit different and you’ll then need to provide certified ID. All done by post, withdrawal as a cheque. Stuck in the dark ages and much poorer than most other excellent small building societies, a shame really. Reviewed on: 11th December 2025

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