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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1312 reviews)

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4.64

Based on 1,312 reviews, last reviewed 21st Jan 2026

278% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Incredibly friendly, helpful staff. Very friendly staff who take the time to explain anything you may need to know, even when you know that they are really busy. Reviewed on: 21st January 2026

Latest lowest rating:

1

Would not invest with them again. Lack of transparency. They accepted electronic transfers in but did not allow electronic transfers out. Very inconvenient. When they moved my account ... Read more Reviewed on: 21st January 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1312)

Review of the Mansfield Building Society, Savings:

Not as easily accessible as should be.

Went into branch to arrange ISA transfer from another provider to Mansfield at maturity. Branch sent request to wrong address of other provider so transfer delayed beyond maturity date. Reviewed on: 21st November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 23rd November 2023

Great care with Will Trust account

Efficient, careful and personable. Great service with our Will trust account. Reviewed on: 15th January 2026

It always took a long time to get through to speak w...

It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance. I will not return I don't think. Reviewed on: 15th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry to hear you've had difficulty contacting us, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Regular Saver opened via postal application

Regular Saver opened via postal application Reviewed on: 14th January 2026

Very satisfied with the service I have received from...

Very satisfied with the service I have received from the Nottingham Reviewed on: 14th January 2026

Very helpful when acting as power of attorney.

Very helpful when acting as power of attorney. Reviewed on: 14th January 2026

Superior experience

Superior experience with all their products, services & branches. Reviewed on: 14th January 2026

Mansfield BS - local and they care.

I have been a saver with Mansfield BS for a number of years = they offer exclusive loyalty products on occasions that I have also taken out in addition to my regular account. They have a local branch network, plus an online facility that is easy to use. Reviewed on: 14th January 2026

good interest rates, good contact when needed.

good interest rates, good contact when needed. I have been very happy with them and no need to change so far Reviewed on: 14th January 2026

A welcoming environment

Mansfield Building Society office is very welcoming plus the counter staff are always friendly, polite, professional & smartly dressed. Reviewed on: 14th January 2026

I like dealing with postal accounts, no computers, w...

I like dealing with postal accounts, no computers, which Mansfield offers. In addition they offer good rates to savers in these accounts. Reviewed on: 14th January 2026

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