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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.53 (752 reviews)

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4.51

Based on 752 reviews, last reviewed 15th Oct 2024

379% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

18%

Latest highest rating:

5

Straight from the horse's mouth. Clear instructions, straight forward & quick, a satisfied customer. Reviewed on: 15th October 2024

Latest lowest rating:

1

Feeling unwelcomed as a prospective customer, will n... Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (752)

Review of the Mansfield Building Society, Savings:

Overall pretty smooth and easy to sign up

Overall pretty smooth and easy to sign up for a building society. However it wasn't clear how to put money into the account. Eventually I found the details in one of the PDFs, though it wasn't as obvious as other banks/societies. Reviewed on: 23rd February 2024

Getting sorted!

I had problems linking my bank account to my new Mansfield Building Society savings account and it was sorted with a quick telephone call to a lovely lady! Reviewed on: 10th September 2024

Long time with Mansfield

I have saved with Mansfield for a long time and only closed my account because I need the money. The interest rate on my account has always been good. Reviewed on: 10th September 2024

Staffs at Chesterfield branch are doing great jobs ,...

Staffs at Chesterfield branch are doing great jobs ,polite, Friendly, helpful, advised Reviewed on: 10th September 2024

The passbook thing is totally antiquated.

The passbook thing is totally antiquated. You do realise it's 2024 and we all have the internet these days? Was also impossible to contact anyone on the savings phone number, always rang out then asked me to leave a message (nobody called back) leaving me to have to call a random brach for help (who were very helpful and always got someone else to call me back who were then helpful too) Reviewed on: 10th September 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. We are sorry to hear about the issues you had contacting us and we are happy that we were able to help. Passbooks are an important part of our savings portfolio, however we understand that some members want a more digital solution. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our digital options with you. Response date: 19th September 2024

In branch service review

Very friendly staff, nothing is ever too much trouble. Reviewed on: 10th September 2024

Helpful, informative and polite staff.

Helpful, informative and polite staff. A pleasant environment. Reviewed on: 7th September 2024

You made an error and told me you had.

You made an error and told me you had. I thought this was very good. Then you agreed to add my maturing bond interest to my new bond to save me the trouble of receiving a cheque when previously I had requested a cheque. Reviewed on: 6th September 2024

First visit

Everything went smoothly from first enquiry to completing my application form. Reviewed on: 4th September 2024

Easy to deal with accounts by going into branch

Easy to deal with accounts by going into branch Reviewed on: 4th September 2024

Shock no horror!

Sent details of preferred transactions in post and everything carried out to the letter. In current times this must be verging on a unique experience. Certainly unexpected so a great relief that there were no chase ups or follow ups required. Thank you. Reviewed on: 3rd September 2024

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