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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.17 (183 reviews)

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2.68

Based on 183 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

42%

11%

36%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Latest lowest rating:

2

Unreliable card for 2nd card holder As a second card holder, my card is always being declined 'just in case of fraud'. I am appreciative of fraud prevention, but I cannot tell you how ma... Read more Reviewed on: 10th February 2025

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (183)

Review of the MBNA, Credit Card:

Got an offer of 15 months 0% on purchases after 2 mo...

Got an offer of 15 months 0% on purchases after 2 months they charged me interest I spoke to there customer services but they didn't care so paid off my card and cancelled it will never get anything from them again total scam of a company Reviewed on: 28th June 2024

No problems

I have had a credit card with this company for many years now with no issues. Everything is made really clear and if I have had a question they have answered it well. Reviewed on: 30th August 2016

Good offers to help with balance transfers

Good customer service, they always try to help me find the best offer for me and how I can save money. Reviewed on: 26th June 2016

Easy to use, great rates

Took out a credit card to get our bathroom done. Low interest rates and easy balance transfer. So pleased with the service that my partner transferred his credit card over to MBNA. Reviewed on: 23rd June 2016

Terrible customer service

I've been a customer of MBNA credit card for years... No complaints about the card itself but their support is very poor. Really difficult to talk to anyone. As with other reviews, their only communication with me is about balance transfers. They've just sent me a second card - which I haven't requested and don't want.... So am going to move to another provider. Reviewed on: 17th June 2016

Bombarded

I took out this out as my first credit card, as the sign up bonus was quote good. I didn't use it much but this didn't stop them sending me endless amounts of post re: balance transfer offers and other cards which i did not need at all. I got so annoyed with all of this spam I got another card and closed this one (which was a convoluted process in itself) and would never use them again. Reviewed on: 14th June 2016

Amazing Customer Service

I cannot rate this company high enough for their customer service. Quick to answer the phone and very very helpful Reviewed on: 17th May 2016

a bit slow

had to contact twice to change my address Reviewed on: 11th May 2016

Easy-to-use online system never have issues

Open my MBNA credit card for balance transfer and never have a problem with any problem with it. Easy to use online banking system and card offers transfer balance to current account which helps me a lot in terms of budgeting Reviewed on: 26th April 2016

crap

hopeless customer service. endless voicemails do not log what others have said Reviewed on: 21st April 2016

never had a problem

excellent customer service and contact with this company, been with them for many years and have never had a problem. Reviewed on: 21st April 2016

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