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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (224 reviews)

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4.81

Based on 224 reviews, last reviewed 21st May 2025

24% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Another easy rate switch with Olly! I've dealt with Oliver Taki for a number of rate switches now and he's always friendly and professional. He takes time to make sure I understand the r... Read more Reviewed on: 21st May 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (224)

Review of the Monmouthshire Building Society, Mortgages:

Anita was great, friendly and informative

Anita was great, friendly and informative Reviewed on: 28th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Anita. Response date: 29th November 2024

Great experience, great service, quick friendly effi...

Great experience, great service, quick friendly efficient Reviewed on: 26th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 27th February 2025

good listening,professional

good listening,she understool me Reviewed on: 14th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with the team. Response date: 18th February 2025

Jahsua knew everything about the mortgage applicatio...

Jahsua knew everything about the mortgage application and very knowledgable, helpful and understanding. Reviewed on: 7th February 2025

Great Service

Big thanks to Oliver for making our remortgage process so simple and for a great service! Reviewed on: 6th February 2025

Excellent Service

The mortgage advisor was very easy to contact and was extremely knowledgeable, friendly and helpful. The process was simple, quick and straightforward. I couldn't ask for anything better. Reviewed on: 5th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 6th February 2025

Very professional service.

Excellent customer service and a friendly voice at the end of the line. Thanks a lot. Keep up the good work. Reviewed on: 5th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased to hear that you have received excellent customer service. Response date: 5th February 2025

Great customer service

Called to arrange porting current mortgage onto next house Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are pleased to hear that you received great customer service. Response date: 3rd February 2025

Very helpfull with everything going forward

Very helpfull with everything going forward Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it is great to hear that you had a positive experience. Response date: 3rd February 2025

Great customer service and quality procedure

Great customer service and quality procedure Reviewed on: 31st January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 31st January 2025

We have always had great customer service with Monmo...

We have always had great customer service with Monmouthshire Building Society over the past 10 years. No complaints. Reviewed on: 30th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased to hear that you have received great customer service over the past 10 years. Response date: 30th January 2025

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