Smart Money People Logo

Nationwide: FlexAccount reviews

4.42
Based on 918 reviews, last reviewed 12th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

A happy Nationwide customer I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats t... Read more Reviewed on: 12th June 2025
Fiona Jay's avatar
Fiona Jay

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025
Phoebe Pallotti's avatar
Phoebe Pallotti

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (918)

Review of the Nationwide, FlexAccount:

Excellent Bank

5
I have used Nationwide for many years because their customer service is excellent. nothing is too much trouble and they explain things to me when needed. They offer various products at good rates. Reviewed on: 16th January 2017

A happy Nationwide customer

5
I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats their customer loyalty. This year there has been the £50 'Big Nationwide Thank You', and soon there will be the £100 'Fairer Share' payment. I don't know of any other banks/building societies that reward their customers in this way. The Nationwide app is very user friendly. Only thing that could be improved would be transaction notifications on mobile phone screen. All things considered, I'm happy to give Nationwide my vote, and have already recommended them to friends & family. Reviewed on: 12th June 2025

Everything I want from a current account

5
I love the fact that my branch has a 24/7 foyer\vestibule with a paying in machine. My only gripe is that the menus of said machine are far slower that the type they use at Halifax. Fairer share scheme is also great value, just keep a min £100 in savings. Reviewed on: 12th June 2025

It is easy to bank with them and they also reward me...

5
It is easy to bank with them and they also reward me with loyalty bonuses Reviewed on: 12th June 2025

Used Nationwide for 20 plus years.

5
Used Nationwide for 20 plus years. good customer engagement and saving rates. Good at dealing with personal issues. even better as fairer payments are rewarding loyalty. Reviewed on: 12th June 2025

A good reliable bank that offers a full range of ser...

5
A good reliable bank that offers a full range of services and excellent incentives Reviewed on: 12th June 2025

Only place near me that still has a branch.

5
Only place near me that still has a branch. Staff in branch are always helpful. Reviewed on: 12th June 2025

17 years a customer and very happy

5
17 years a customer and very happy Reviewed on: 27th May 2025

Fantastic building society, Best decision to switch

5
Fantastic building society, best thing I ever did was switch over to them many years ago now. II've received fair sharer payments from them yearly, as well as other monetary opportunities from them, I have been with 3 different banks/building society's and this by far for me personally is the best one that gives back to its members Reviewed on: 23rd May 2025

Excellent customer service, no fees and cash bonuses

5
Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025

Excellent product

5
Excellent product, easy to use app, and I recently received a £50 loyalty bonus or something like that Reviewed on: 19th April 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Nationwide?

  • Student Current Account

    from Nationwide 5.00 from 5 reviews
    Nationwide
  • Select Credit Card

    from Nationwide 4.87 from 9 reviews
    Nationwide
  • Regular Savings

    from Nationwide 4.73 from 78 reviews
    Nationwide
    View all products