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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (924 reviews)

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4.42

Based on 924 reviews, last reviewed 12th Jun 2025

4% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Honest, reliable, customer-focused service I am now a longstanding customer (17 years) and have never had any reason to doubt the quality of Nationwide's service, both online and in branch. The... Read more Reviewed on: 12th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (924)

Review of the Nationwide, FlexAccount:

Excellent Bank

I have used Nationwide for many years because their customer service is excellent. nothing is too much trouble and they explain things to me when needed. They offer various products at good rates. Reviewed on: 16th January 2017

Honest, reliable, customer-focused service

I am now a longstanding customer (17 years) and have never had any reason to doubt the quality of Nationwide's service, both online and in branch. They offer above average interest rates on products for existing customers (ie rewarding loyalty not playing games to attract newcomers), and the recent Fairer Share payments are just the icing on the cake. Reviewed on: 12th June 2025

Excellent start up boExcellent bank accountnus.

Excellent start up bonus. Interest paid on current account spending. High interest rates on savings. Regular bonus pay outs of profits. Reviewed on: 12th June 2025

I have 20 years plus with Nationwide, includes credi...

I have 20 years plus with Nationwide, includes credit card ,loan and flex account and they have been fabulous and very supportive . Reviewed on: 12th June 2025

A big fan

I've been a Nationwide customer for 30 years and won't ever change. Their service is first rate, their products and the app are great, and I love that they are ethical. Reviewed on: 12th June 2025

Great service in store and online banking great too.

Great service in store and online banking great too. Reviewed on: 12th June 2025

While Nationwide's Fairer Share bonuses are apprecia...

While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and their customer service is woeful. Reviewed on: 12th June 2025

A happy Nationwide customer

I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats their customer loyalty. This year there has been the £50 'Big Nationwide Thank You', and soon there will be the £100 'Fairer Share' payment. I don't know of any other banks/building societies that reward their customers in this way. The Nationwide app is very user friendly. Only thing that could be improved would be transaction notifications on mobile phone screen. All things considered, I'm happy to give Nationwide my vote, and have already recommended them to friends & family. Reviewed on: 12th June 2025

Everything I want from a current account

I love the fact that my branch has a 24/7 foyer\vestibule with a paying in machine. My only gripe is that the menus of said machine are far slower that the type they use at Halifax. Fairer share scheme is also great value, just keep a min £100 in savings. Reviewed on: 12th June 2025

It is easy to bank with them and they also reward me...

It is easy to bank with them and they also reward me with loyalty bonuses Reviewed on: 12th June 2025

Used Nationwide for 20 plus years.

Used Nationwide for 20 plus years. good customer engagement and saving rates. Good at dealing with personal issues. even better as fairer payments are rewarding loyalty. Reviewed on: 12th June 2025

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