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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.43 (1007 reviews)

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4.47

Based on 1,007 reviews, last reviewed 16th Feb 2026

6500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Friendly staff and lots of branches Friendly staff and lots of branches Reviewed on: 15th February 2026

Latest lowest rating:

1

Hi I been with Nationwide bank from long time they p... Hi I been with Nationwide bank from long time they putted my name on cifas and closed my account a very minor reason and made me financially disabled ... Read more Reviewed on: 16th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1007)

Review of the Nationwide, FlexAccount:

Best Building society

Nothing is to much trouble always there to help and advise. Lovely to walk in the branch and speak to someone straight away. Reviewed on: 31st May 2023

Been with nationwide for decades.

Been with nationwide for decades. Love the cash rewards. Reviewed on: 22nd March 2025

Fantastic!

The customer service is amazing, the app is easy to use and has great features (including a map attached to each payment so you can see exactly where your money went). I have never had a problem with this bank. I also get monthly interest and a yearly bonus. Reviewed on: 19th March 2025

Gave me 50quid just for loyalty.

Received an email a week ago from Nationwide stating they will give me £50 just for being a loyal customer. No other bank has done this in the history of me banking! Thank you for your generosity. They have improved the simplicity of their security system a lot, and there is much less need for that stupid log in machine, so much more convenient to bank with them nowadays. I orginally signed up because of other perks they were handing out many years ago. Reviewed on: 19th March 2025

I like banking with Nationwide.

I like banking with Nationwide. I'm particularly pleased with the return on the Flex Regular Savers. Great interest rate. Reviewed on: 18th March 2025

Easy to use and access

The app is easy to use plus it was easy to open the account. It's really helpful to access a branch when I need coins and I love the ownership structure, Big Nationwide Thank You, etc. The staff are also very friendly and helpful. Reviewed on: 18th March 2025

They always give free money I love that

They always give free money I love that Reviewed on: 18th March 2025

Outstanding customer service!

I have been a customer of Nationwide for 20 years - they are amazing, customer service is second to none! Reviewed on: 18th March 2025

They offer bonuses to customers and are soon to give...

They offer bonuses to customers and are soon to give £50 to customers. They also just picked up a possible fraudulent transaction, are issuing a new card and claiming the transaction back, all before we had even noticed. Reviewed on: 16th March 2025

They are the best on various areas like both Mobile...

They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

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