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Nationwide: FlexAccount reviews

4.33
Based on 819 reviews, last reviewed 6th Feb 2025
67% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025
John Hook's avatar
John Hook

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (819)

Review of the Nationwide, FlexAccount:

Excellent bank account

5
Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

Excellent services

5
I’ve been with nationwide for years now and never had any issues with them. Reviewed on: 2nd April 2023

Good bank

5
Nationwide has done a lot to satisfy its customers. I was given a £200 pay to join their bank. Every month they give me 5% over cash that is in my bank account and they offer nice cashback from shops in main supermarkets. Only downside is transferring money can be a real pain and they need to do some catching up with this compared to other banks Reviewed on: 28th March 2023

Great experience

5
I did a switch to get the £200 bribe and have been very happy with Nationwide. Good, easy to use app. And a good rate of interest as part of the bribe. Can't fault them. Reviewed on: 25th March 2023

It is great

5
It’s really great especially abroad Reviewed on: 21st March 2023

Superb account, fantastic reliable friendly bank.

5
Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

very poor customer service

1
Someone wrongfully charged my account and I went overdrawn. The money was credited back a couple of days later. I had to pay bank penalty charges yhe custer helpline were atrocious. Only make as much for the bank. Closed account as a result. These claim to be a caring bank. Just got told to charge gge money back from the company making the mistake. Needless to say they refused to provide documentary evidence. I would not ever go near these bunch of charltans ever again. Even if they offered me £5000 to switch. The reason I am so frustrated was the way the helpline told me basically tuff luck it is your problem not ours.... Reviewed on: 16th March 2023

5% off at supermarkets

5
Great app and website. The 5% off at supermarkets is a bonus. Reviewed on: 16th March 2023

Great account

4
Great service in branch, great account with excellent benefits Reviewed on: 16th March 2023

Reliable service

5
I have been using this dank for many years never had any problems Reviewed on: 16th March 2023

Flexacount

5
Always good service, whether Online or in branch. Reviewed on: 16th March 2023

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