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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (816 reviews)

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4.33

Based on 816 reviews, last reviewed 14th Jan 2025

25% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Everything is excellent. Everything is excellent. Responds immediately and resolves whatever I need. When I call, they are very nice and explain step by step what I have to do... Read more Reviewed on: 14th January 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (816)

Review of the Nationwide, FlexAccount:

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Nearly full marks

Would be 5 out of 5 if we could access statements trough the app! Reviewed on: 7th March 2023

Easy company to talk to

I have had many a good things in the banking revue and good customer service Reviewed on: 4th March 2023

Good

Good building society. Excellent service time on time. Reviewed on: 3rd March 2023

Easy to use app.

I always find the banking app very easy to use. Customer service is good. Reviewed on: 28th February 2023

Pretty good interest rates and superb in-person support

I had an in person consultation to get set up and the staff were so knowledgeable and friendly. The whole thing was so easy to do and get set up. The system of having a current account attached to the savings is so smart, and helps me as a student start to think about my future, whilst also have the option to withdraw. Reviewed on: 28th February 2023

Best traditional bank you can choose

Nationwide was a bit slower than other traditional banks at making it to this century, with in app card freezing and payment authentication taking a while to be implemented. Since it has been implemented it's been the best traditional bank available. When I bought my first house, Nationwide sent me a little welcome package. Service is always friendly. I've had to ask Nationwide for all sorts of requests over the years and they've always been brilliant with little waiting time. If you want a bank you can rely on which also has in person branches, then go for Nationwide. Reviewed on: 28th February 2023

Great product

great website and app and ethical company Reviewed on: 28th February 2023

Average

I would say its OK i do think the monthly charge is very high. Reviewed on: 24th February 2023

Great account, easy to use app, quality service!

I have been with nationwide for several years now and fully intend on staying with them for the foreseeable! Reviewed on: 22nd February 2023

Best bank going

I've never had a single problem with Nationwide, and when I've needed them for anything it's been very painless. I work for another bank (who I shall not name) and their service/processes are horrific in comparison Reviewed on: 22nd February 2023

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