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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.45 (1013 reviews)

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4.45

Based on 1,013 reviews, last reviewed 27th Feb 2026

7000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Ethical, trustworthy and I'm a member I moved to nationwide because I find the majority of other banks unethical but nationwide is not just ethical, it also is a building society and rewar... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1013)

Review of the Nationwide, FlexAccount:

I have been banking with them for 19 years its a go...

I have been banking with them for 19 years its a good bank Reviewed on: 3rd February 2025

Really good building society

Been with nationwide for many years, have not had any problems with them. They run competitions and ask for customer participation to help deliver better services tonits customers. Reviewed on: 10th March 2023

Excellent bank account

I have never had any problems with Nationwide. It is so easy to do everything I need to do with their bank account and I love the spare change facility which rounds up recent transactions and puts the spare change into your savings account. Would highly recommend. Reviewed on: 10th March 2023

Best bank

Good customer service whenever you have a problem it’s easily solved. No long queue on the phone Reviewed on: 9th March 2023

Great banking

Can’t really fault the building society. Great range of products & an easy to use online banking app. Reviewed on: 9th March 2023

Very friendly and approachable bank

The staff are friendly and always ready to help. They treat the customers with respect. The bank app is easy to use and has a neat use friendly layout. Prompt customer service over the phone as well. A good bank to bank with. Reviewed on: 9th March 2023

Trustworthy, available, honest.

I've been with Nationwide for 20 years now and they have never put a foot wrong. I have multiple accounts with them - ISA Help to Buy, FlexAccount, FlexDirect, 1yr Triple Access Savings, contents insurance, and a savings account for my child - and have only ever had a very positive experience. They never mess me around, deceive, or make it difficult to get help. They paid out my insurance claim immediately and without question. And MOST importantly they don't invest any of my money in fossil fuels, they use 100% renewable electricity, and they don’t send any waste to landfill. They are truly an ethical option unlike several other major high street banks who are propping up the destruction of the planet and children's futures. Reviewed on: 9th March 2023

Easy secure banking. UK and abroad

Great customer service. Good exchange rate in ATM abroad. Great savings and investment products. Reviewed on: 9th March 2023

Does exactly what it says

Paid the promotional bribe to switch on time. Offers great interest rates. App and website easy to navigate Reviewed on: 9th March 2023

Nearly full marks

Would be 5 out of 5 if we could access statements trough the app! Reviewed on: 7th March 2023

Easy company to talk to

I have had many a good things in the banking revue and good customer service Reviewed on: 4th March 2023

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