Smart Money People Logo

Nationwide: FlexAccount reviews

4.48
Based on 996 reviews, last reviewed 28th Jan 2026
5600% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Beneficial Banking Being a building society it is run for the benefit of its members, the staff are always helpful. Recently they have started to give bonuses to their c... Read more Reviewed on: 28th January 2026
Richard G's avatar
Richard G

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025
EMMA S's avatar
EMMA S

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (996)

Review of the Nationwide, FlexAccount:

Switch

4
I switched to Nationwide a couple of months ago and so far it's the best decision that I've made. Their online banking system has got to be the most efficient that I've encountered. Reviewed on: 24th December 2015

Highly recommend

5
I have been with nationwide for approximately 20 years & have no intention of leaving. Helpful, considerate, actual branches open. I have always had excellent service whether in petson or on the phone. Reviewed on: 22nd January 2026

They have a very good customer service.

5
They have a very good customer service. They are customer oriented. Lovely bank. Their savings rate are good as well. It encourages people to save. Reviewed on: 22nd January 2026

Been with them for 38 years never ever had a...

5
Been with them for 38 years never ever had a problem Reviewed on: 22nd January 2026

Superb customer service & great incentives

5
Superb customer service always in branch, their commitment to keeping branches open is great and the incentives superb. Reviewed on: 22nd January 2026

Easy banking, great customer service, reliable and g...

5
Easy banking, great customer service, reliable and give a share of profits to current account holders. Been a customer for 20 years and wouldn’t think of changing. Reviewed on: 22nd January 2026

Realibile trustworthy nation best

5
Realibile trustworthy helpful respectful honesty Reviewed on: 22nd January 2026

Best value for money

5
Opening the account was easy online. The app is very user friendly. By using this account I have received various amounts in loyalty bonusses in 2025 which make Nationwide the bank which offers the best value for money, period. Reviewed on: 22nd January 2026

I have been given lump sums of cash as a valued cust...

5
I have been given lump sums of cash as a valued customer. No other bank does that. Reviewed on: 22nd January 2026

Excellent service that is available on your High Str...

5
Excellent service that is available on your High Street Reviewed on: 22nd January 2026

Always friendly staff.

5
Always friendly staff. Excellent communications and access guides for disabled non verbal people. Still present on the High street! Very helpful to me in my capacity holding power of attorney for my husband. Reviewed on: 22nd January 2026

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Nationwide?

  • Student Current Account

    from Nationwide 5.00 from 5 reviews
    Nationwide
  • Cash ISA

    from Nationwide 4.73 from 64 reviews
    Nationwide
  • Regular Savings

    from Nationwide 4.71 from 86 reviews
    Nationwide
    View all products