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Nationwide: FlexAccount reviews

4.46
Based on 976 reviews, last reviewed 23rd Jan 2026
3900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
16%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

4

FEES, POOR COMMUNICATION LESSEN THE EXPERIENCE I WAS DE FRAUDED AND COULD NOT FIND A METHOD OTHER THAN PHONE TO COMMUNICATE WHICH WAS UNACCEPTABLE TO ME. IN ANOTHER INSTANCE THERE WAS AN INBOUND TR... Read more Reviewed on: 23rd January 2026
Mark H's avatar
Mark H

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025
EMMA S's avatar
EMMA S

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (976)

Review of the Nationwide, FlexAccount:

Always great service

5
I've always been with Nationwide since my dad set up my account when I was young. Whenever I've needed to go into a branch or phone them about anything they are always very friendly and helpful. Reviewed on: 20th November 2015

It is easy to bank with them and they also reward me...

5
It is easy to bank with them and they also reward me with loyalty bonuses Reviewed on: 12th June 2025

Used Nationwide for 20 plus years.

5
Used Nationwide for 20 plus years. good customer engagement and saving rates. Good at dealing with personal issues. even better as fairer payments are rewarding loyalty. Reviewed on: 12th June 2025

A good reliable bank that offers a full range of ser...

5
A good reliable bank that offers a full range of services and excellent incentives Reviewed on: 12th June 2025

Only place near me that still has a branch.

5
Only place near me that still has a branch. Staff in branch are always helpful. Reviewed on: 12th June 2025

17 years a customer and very happy

5
17 years a customer and very happy Reviewed on: 27th May 2025

Fantastic building society, Best decision to switch

5
Fantastic building society, best thing I ever did was switch over to them many years ago now. II've received fair sharer payments from them yearly, as well as other monetary opportunities from them, I have been with 3 different banks/building society's and this by far for me personally is the best one that gives back to its members Reviewed on: 23rd May 2025

Excellent customer service, no fees and cash bonuses

5
Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025

Excellent product

5
Excellent product, easy to use app, and I recently received a £50 loyalty bonus or something like that Reviewed on: 19th April 2025

Easy to change account type

5
Always received a good service from Nationwide. When the account we held was no longer appropriate for us, staff informed us how to change the account type easily & simply online. This process was then incredibly quick to implement. Reviewed on: 19th April 2025

The flexaccount is a reliable standard current account

4
The flexaccount is a reliable standard current account, I usually have one open in case I need it. Reviewed on: 18th April 2025

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