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Nationwide: FlexAccount reviews

4.39
Based on 934 reviews, last reviewed 17th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
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1%
See only 1 star reviews
8%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025
DW's avatar
DW

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025
EMMA S's avatar
EMMA S

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (934)

Review of the Nationwide, FlexAccount:

Flex account

5
Gave me access to an option to take a saver account with fabulous interest rates. I have always found Nationwide a great company Reviewed on: 21st April 2016

They actually HAVE Branches

5
They actually HAVE Branches - Plus very friendly and easy to set up and the £175 switch payment didn't hurt either. Reviewed on: 7th March 2025

I have been a Nationwide customer since my parents j...

5
I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

All customers received bonus last year amounting to...

4
All customers received bonus last year amounting to £100. Imagine a bank giving back to its customers because they value them. Its is how they thank their customers because without them there is no business. Reviewed on: 7th March 2025

Does what it says on the tin

5
Does what it says on the tin, the included insurance is excellent value for money and settles claims speedily. Reviewed on: 6th March 2025

AS a 20 year member it keep the meber first pricipa...

5
AS a 20+ year member it keep the meber first pricipay it may not bet tops in the product charts but it is constsiant and give good balance Reviewed on: 6th March 2025

openess and honesty.

5
Thay are very open and honest. Have not had any issues with them for my 20 years I've been with them. Very supportive Reviewed on: 6th March 2025

I have recently switched to Nationwide and I am very...

5
I have recently switched to Nationwide and I am very happy with the service Reviewed on: 6th March 2025

Nationwide maintains its branch network

5
Nationwide are one of the few banks that are still maintaining a widespread branch network as well as providing an excellent and secure online banking service. Nationwide is a mutual society and its members benefit from good interest rates on savings accounts and friendly staff Reviewed on: 6th March 2025

Switched to their flex account after their flexplus...

4
Switched to their flex account after their flexplus account monthly fee increased a lot! Am happy with the change. Reviewed on: 5th March 2025

You can speak to a Human!

5
Having mild cognitive impairment, I find it hard to ring people, find ‘live chat’ a nightmare. But if I ever have a question or query I can send Nationwide a message and they quickly reply. I’m lucky enough to have a branch in my local town, and find unlike some other bank branches, you are not pushed to a machine, Great customer service and support. Reviewed on: 5th March 2025

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