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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.97 (323 reviews)

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3.95

Based on 323 reviews, last reviewed 23rd Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

Excellent Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025

Latest lowest rating:

1

After years of paying for the FlexiPlus account for... After years of paying for the FlexiPlus account for its gadget cover, I made a claim for my broken iPhone. The experience with the external insurance ... Read more Reviewed on: 23rd December 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (323)

Review of the Nationwide, FlexPlus:

Good way to save plus more!

Insurance while saving is top notch. For a few pounds, you'll get more due to the insurance you'll have. :) Reviewed on: 3rd March 2023

Low fuss, high value premium account.

Low fuss, high value premium account. Easy to deal with on the phone, online and on their app. All round they are a great bank to use Reviewed on: 15th February 2024

Great value and really puts the customer first.

Great value and really puts the customer first. Competitive products and rates with package account excellent value for the family. Reviewed on: 15th February 2024

Do not take out insurance with this bank...

Insurance isn't worth paper it's wriitten on Reviewed on: 30th December 2023

Pity

The staff were great. The computer system was not thought out well. Over complicated and verbose The actual policy is excellent Reviewed on: 3rd December 2023

Poor

Have flex plus travel insurance. Flights got delayed and missed our international flights. There was 8 of us going, and all other banks insurance (4 different companies) paid out except nationwide. Theres a lot of smallprint they hide behind and customer service is poor Reviewed on: 7th November 2023

Brilliant

Great service, great value package and easy to set up Reviewed on: 23rd August 2023

Flexability

Having the ability to upgrade ans downgrade from a flex plus at will is such a useful tool, started driving brilliant ill upgrade. going on holiday next month I'll upgrade, don't need it when I get back no worried ilk down grade again. Oh no, I smash my phone, no worries I have a flex plus still I'll claim on the insurance... pesky internationally transaction fees... no worries I'm not being charged with my flex plus... such a useful and flexible price of equipment to switch in and out of as needed! Reviewed on: 28th July 2023

Useless.waste of money and time.they scam people

I insured my phone with flex plus and I lost it.at the begging they didn’t want to believe I lost my phone at the end they accept it but they sent me an empty package and I couldn’t prove that I didn’t receive the phone.DO NOT OPEN FLEX PLUS ACCOUNT. Reviewed on: 25th July 2023

Very Little Insurance Cover

Our Holiday was cancelled due to the Travel Agent going into liquidation. The Nationwide Flexplus unbelievably wouldn’t cover us for this, so pretty useless insurance really. Reviewed on: 19th June 2023

Useless, a waste of time!

Today, Thursday - and having spent an interminable amount of time waiting on the phone until their phone options listed all kinds of everything (Surprised? Hahaha!)! the recording then happily told me UK Insurance have now decided to CLOSE their phonelines on Tuesdays & Thursdays - AND then hung up on me! A total waste of my time, thanks for nothing! Reviewed on: 15th June 2023

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