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Nationwide: Credit Card reviews

Name: Credit Card
Rating: 4.15 (192 reviews)

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4.01

Based on 192 reviews, last reviewed 11th Apr 2025

1000% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

nationwide is family nationwide has always been about the people and they prove that with how they run their bank operations. no other bank other than nationwide has ever ... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Nationwide customers like? Find out more about the Nationwide Credit Card by reading our trusted Smart Money People reviews. You can also write your own Nationwide Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Nationwide Credit Card reviews (192)

Good

I originally acquired the Nationwide credit card as it had no charges if you use it abroad. Reviewed on: 1st December 2016

One of best cards if going abroad

One of best cards if going abroad - low transaction fees. Reviewed on: 29th November 2016

Just OK

I have a Nationwide Visa credit card that I only use for emergencies. I would say it is just OK, nothing more. Reviewed on: 29th November 2016

Excellent service from start to finish

Signed up for a Nationwide 0% on purchases and transfer credit card for a large purchase. Application form was straight-forward and acceptance was instant. Received card the next day and the number for the card three days later. Very happy with the product and the great rate offered after the 0% introductory rate expired. Reviewed on: 14th November 2016

Great offer & customer service

Great service through-out the length of my 0% interest period. My most recent offer has come to an end & the majority of my documentation has been encouraging me to clear my balance or leave to avoid interest charges; quite refreshing for a bank to do this. My previous experience is that this is hidden in the small print. Reviewed on: 11th November 2016

Excellent bank that responds quickly to the customer's needs

Nationwide has very friendly staff that are ready to answer your queries and help you in anyway. They also gave me access to 5% AER for the first 12 months with them. I am very satisfied with their services Reviewed on: 14th October 2016

Excellent and friendly service

I had a querry about unexpected expenses showing up on my credit card, staff were very friendly and helpful in explaining the expenses in question, i was impressed. Reviewed on: 14th October 2016

Disappointed with select credit card which is meant to be convenient for use abroad

As a consultant with international clients, I was looking for a card with decent rates when abroad and convenient to use when I travel between countries without returning to the UK first. Nationwide select credit card was recommended (online and by friends & family i.e. F&F) because it's rates were good but most importantly, once I informed Nationwide of my travels, F&F assured me that it was highly unlikely I would have to call them over and over again each time I needed to pay something. It was for this reason, I chose this card. But alas, it has been a nightmare. Every time I use my card online whilst I'm abroad (for instance to sort out flights, hotels, food, but credit on local SIM cards, etc), 'verify by VISA' declines and asks me to call a uk number which is extortionate with roaming costs and the long waits for Nationwide customer services to pick up. I'm reverting to my older credit cards now because repeating the same thing to customer service agents who assure me they have taken notes on the account that I'm abroad but go through the same decline/'fraud alert' process each time I try to use the card is a nightmare. When I tell Nationwide my frustration and ask why this keeps getting declined, there is no reason apart from 'routine/random' security checks. I appreciate efforts made to protect customers' security but I'm disappointed that in an effort to maintain security my experience with this card has been expensive (roaming charges), onerous and different from my F&F. I could not in good conscience recommend this card to anyone after what I have been through... Perhaps if one does not have a "typical" name, they are put on the "extra security checks" list for no other reason than that? Reviewed on: 1st October 2016

Excellent service and non-pushy staff

In every communication with Nationwide they have been excellent. They are polite and don't try and up sell unless you mention something you need. excellent Reviewed on: 30th August 2016

Good rewards

Good rewards for switching and cashback on everyday spending Reviewed on: 29th June 2016

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