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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.37 (192 reviews)

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4.41

Based on 192 reviews, last reviewed 29th Jan 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

5

Great service and competitive. Great service and competitive. When needed clarity was very helpful and understanding! Reviewed on: 29th January 2026

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Mortgages reviews (192)

Review of the Nationwide, Mortgages:

Brilliant!

A helpful mortgage lender, with current information always shared via post / e-mail or preferred choice. Reviewed on: 9th October 2021

Excellent Mortgage provider

Well informed, easy to understand the product details and competitive rates. Customer services always delivers. Reviewed on: 30th May 2017

Solid

Got a great deal on our mortgage. Reviewed on: 1st May 2017

fixed rate mortgage

cash back, no fees, fixed rate, perfect mortgage for us. Reviewed on: 3rd April 2017

Excellent bank

Excellent bank we have most of our financial products with nationwide and they off excellent customer needs and made our switch simple and stress free . Excellent mortgage rates and always willing to help us . Reviewed on: 12th February 2017

Fantastic!

From day one of our mortgage application we were kept in touch by text and email so we knew exactly what was going on. Fab customer service! Reviewed on: 4th February 2017

Online Contact

We recently had to amend our mortgage. I hate having to call those hotlines and wait in line, so I used the online message service. Well it's amazing! One message and it was sorted. No need to phone anyone Reviewed on: 3rd February 2017

Great value and range of options

excellent discussion of various products in branch, felt listened to by staff and chose a product that met all our needs and was among the cheapest on the market Reviewed on: 21st January 2017

Great rates

Great mortgage rates, transparent, applied online very easy to complete application. Can see mortgage in my online list of accounts so can overpay easily Reviewed on: 20th January 2017

Great rate from a great building society

A fixed rate mortgage from Nationwide was straight-forward and at a good rate. Reviewed on: 9th January 2017

Great customer service

We have just bought our mortgage with nationwide for our first home. They couldn't have been more helpful when we phoned them to discuss the terms etc. They explained the terms of the mortgage thoroughly and clearly when we were totally unaware. Definitely recommend them for first time buyers. Reviewed on: 24th December 2016

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