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Nationwide: Mortgages reviews

4.37
Based on 188 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

4

I enjoy the annual payback to NW customers I enjoy the annual payback to NW customers Reviewed on: 22nd January 2026
Ben rowley's avatar
Ben rowley

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Mortgages reviews (188)

Review of the Nationwide, Mortgages:

Great customer service

5
Really friendly and helpful staff, easy to contact via the website. User friendly app. Reviewed on: 13th January 2022

Great provider

5
Great rates and very easy to deal with. Reviewed on: 28th February 2023

Great mortgage

5
Nationwide were very helpful in setting up a mortgage, and were also helpful in setting up a second mortgage for home improvements. Reviewed on: 28th February 2023

easy to work with

5
Nationwide are a great company to have a mortgage with. Easily accessible and helpful at all times. Reviewed on: 19th February 2023

First time buy

4
It is good I have seen on the nationwide website and visited bank aswell I was so satisfied with services and offers for first time buy. Reviewed on: 18th February 2023

Easily manageable mortgage

5
Love the fact my mortgage is manageable from the banking app. The rates were also very competitive and is one of the main reasons we chose nationwide. Reviewed on: 16th February 2023

Brilliant mortgage provider

4
Nationwide were one of few providers who accepted a lower deposit on the mortgage which was great for me with little savings at the time, I received a welcome box full of useful goodies and free samples all excellent for a new homeowner, and communications with Nationwide haven’t been needed since, as I have had no issues at all Reviewed on: 16th February 2023

Great service

5
Amazing support for first time buyers Reviewed on: 8th February 2023

Great mortgage

5
Great experience as a first time buyer using nationwide, really easy Reviewed on: 2nd February 2023

One of the best for mortgages

5
Brilliant service from Nationwide for my mortgage, great remortgage rate last year. Initial welcome lack for new homeowners a great surprise Reviewed on: 1st February 2023

So so

3
they are ok to deal with and always polite, however website could be better, but app works well Reviewed on: 1st February 2023

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