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Nationwide: FlexBasic reviews

4.40
Based on 102 reviews, last reviewed 5th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
25%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

Easy to use software. Easy to use software. Really helpful staff Reviewed on: 5th September 2024
Jamie p's avatar
Jamie p

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024
susieandles@googlemail.com's avatar
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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (102)

Review of the Nationwide, FlexBasic:

Great bank

5
No messing about , clear forms and good customer service Reviewed on: 21st January 2020

Great customer service

5
I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019

Very Good Bank

5
Letting you know if you are about to go overdrawn so you can add funds to pay bills before getting penalized. Reviewed on: 21st November 2019

Good product

5
Easy to use debit card from my bank account at nationwide. Can use in all ATMs . Reviewed on: 21st November 2019

Nationwide

5
Great Bank. Good customer service, looks after their customers. Reviewed on: 6th November 2019

Great company

5
I have been with Nationwide for almost 20 years. Their customer service is second to none and I get good rates of interest. Their mobile banking app is also very useful and I use it to carry out most of my transactions. Reviewed on: 19th August 2019

Lost Card

5
I recently lost my Debit Card whilst out shopping in a local shopping mall. I went directly to the Nationwide and was really please with how they dealt with me and my problem, they could not have been more helpful and professional. I also received my new card within 3 days - Top marks Nationwide Reviewed on: 15th April 2019

Cannot really fault them

4
I have to admit that I have never had any problems with Nationwide. The staff are friendly and helpful. And when I have had an issue they deal with it straight away. So well done Nationwide Reviewed on: 10th February 2019

Not great

3
Charge you a great amount if you go over overdraft limit , do not tell you if this happens ..... not my account my partners Reviewed on: 10th February 2019

all good

4
No problems - all good, never had any issues with any of my banking with Nationwide - banking app is easy to use and work out what money I have or have not by the end of the month. Reviewed on: 6th February 2019

Really helpful

5
Really helpful when you lose your card, cancel it immediately and send a new one within a 2 or 3 days Reviewed on: 7th January 2019

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