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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1284 reviews)

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4.76

Based on 1,284 reviews, last reviewed 9th May 2025

49% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A customer for 15 years I’ve moved house three times and continued to use the Newbury Building Society. The super helpful and friendly team have always been very efficient, e... Read more Reviewed on: 9th May 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1284)

Review of the Newbury Building Society, Mortgages:

Great that Newbury could do my new mortgage and buy...

Great that Newbury could do my new mortgage and buy to let on exciting property so all under one provider. Reviewed on: 15th October 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 15th October 2024

Remortgage with Newbury BS

I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due to one department not informing the underwriter that all the information requested had been submitted by me. However once informed the underwriter responded within 24 hours. I received a message from Newbury BS stating that if I wanted to complete the transaction earlier than planned this would be possible which was a great help. No solicitors required so no additional costs. Excellent service despite the short delay of one week. Reviewed on: 30th December 2024

Reply from Newbury Building Society Hi Michael, we appreciate the time taken to leave us a review, thank you! Response date: 2nd January 2025

Remortgaging to Newbury

It really helped that there was a branch in Winchester to print off the forms and to hand them in. Reviewed on: 22nd December 2024

Reply from Newbury Building Society Hi Christopher, thank you for taking the time to leave us a review. Response date: 23rd December 2024

Newbury mortgage offer and follow-up administration.

All went well through our broker. Happy with the new terms. very helpful on e-mails. Reviewed on: 21st December 2024

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024

Newbury Building Society Mortgage for Pensioners

We welcomed the fact that the Newbury Building Society was willing to offer a mortgage to pensioners. The staff and the Underwriting team always responded quickly to clarifications about the documentation. Reviewed on: 20th December 2024

Reply from Newbury Building Society Hi David, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024

Great retirement mortgage

My mortgage broker recommended the NBS as their product ideally suited my circumstances being over 70 years old. I was pleasantly surprised by the speed and efficiency of the whole process. Reviewed on: 20th December 2024

Reply from Newbury Building Society Hi Peter - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024

renewing a mortgage

I was renewing a mortgage which had come to the end of its discounted period. Communication was excellent, options available clearly explained, time given to consider, and paperwork dispatched promptly once the decision was made. Reviewed on: 20th December 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you! Response date: 23rd December 2024

Very helpful staff, always very polite

Very helpful staff, always very polite Reviewed on: 20th December 2024

Reply from Newbury Building Society Hi Paul - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024

Great service from start to finish

I recently used Newbury Building Society for the first time, and I wanted to share my positive experience. The staff were both friendly and highly efficient, making the process smooth and hassle-free. I was particularly impressed with the Free Legals system you use. It stands out as exceptional compared to other lenders I have worked with. If only more lenders adopted such a system! Reviewed on: 18th December 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback Peter, and for your kind words. We really do appreciate it. Response date: 19th December 2024

Great customer service and proactive in communications.

Great customer service and proactive in communications. We have been happy customers of them for many years now, Reviewed on: 10th December 2024

Reply from Newbury Building Society Hi Stuart, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th December 2024

Good attentive staff.

Good attentive staff. No issues. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

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