Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8652 reviews)

View other Newbury Building Society products

4.89

Based on 8,652 reviews, last reviewed 20th Jan 2026

9% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful staff. Very helpful staff. They explained the products in great detail. They take their time with customers and they listen to their needs. Reviewed on: 20th January 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8652)

Review of the Newbury Building Society, Savings:

Adviser was very helpful and we didn’t feel rushed.

Adviser was very helpful and we didn’t feel rushed. All transactions were explained clearly. Reviewed on: 31st March 2025

Reply from Newbury Building Society Good morning Brenda, thank you very much for submitting your feedback! We’re really glad that you had a positive experience with us! Response date: 3rd April 2025

Very helpful staff.

Very helpful staff. They explained the products in great detail. They take their time with customers and they listen to their needs. Reviewed on: 20th January 2026

Great customer service, always helpful and knowledge...

Great customer service, always helpful and knowledgeable whether that's speaking over the phone or in branch face to face. Reviewed on: 20th January 2026

Happy Savings customer

As a Savings customer it was great to get a personalised review of my accounts to make sure that they were the best for my needs. An alternative account was suggested which gave me the same interest rate but was much more flexible. Friendly, knowledgeable service with an actual human being. Very refreshing Reviewed on: 20th January 2026

Friendly Staff

Helpful and friendly staff, nothing is ever too much for them Reviewed on: 20th January 2026

Staff are always friendly and knowledgeable

Staff are always friendly, knowledgeable and consistently go above and beyond. Reviewed on: 19th January 2026

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 20th January 2026

I recently visited the Didcot branch to put a cheque...

I recently visited the Didcot branch to put a cheque into my daughters savings account, I was served by Thomas. I was impressed by the service I received from him and all who work in branch. Very attentive and bubbly bunch. Lovely office and bonus - open 5 days a week! Reviewed on: 19th January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will share your comments with Thomas, who will be so pleased to read them. Response date: 20th January 2026

Online application process

Opened a savings account online and it was super smooth and straightforward. Easy to navigate through my existing accounts and withdraw to my nominated account as I please Reviewed on: 19th January 2026

Reply from Newbury Building Society Hi Thomas, thank you for taking time to leave feedback, we do appreciate it. Response date: 20th January 2026

Excellent customer service

Always a pleasure coming into branch, all staff very helpful and knowledgeable. Reviewed on: 19th January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 20th January 2026

Always a pleasure, the staff are so polite and helpf...

Always a pleasure, the staff are so polite and helpful no matter which branch I transact in. I see them offer a great, knowledgeable service and seen some fantastic rapports built with their customers while in branch but wonder why they don't direct many of our customers to leave a review? I Reviewed on: 19th January 2026

Reply from Newbury Building Society We really appreciate you taking the time to leave such kind feedback, it really means a lot to us! Response date: 19th January 2026

Best building society savings provider

Best customer service. Staff are always friendly and helpful Reviewed on: 19th January 2026

Reply from Newbury Building Society Hi Matt, thank you for taking the time to leave your feedback, it means so much to us. Response date: 19th January 2026

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings accounts
from Moneybox app 4.94 from 932 reviews
Fixed Term Savings
from NatWest 4.13 from 19 reviews
Fixed Rate Savings
from first direct 4.84 from 15 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.79 from 1346 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub