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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,513 reviews, last reviewed 5th May 2025
25% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Local branch appointment We were able to arrange an appointment at our local branch at short notice to open an ISA Bond. This was carried out efficiently & courteously, with p... Read more Reviewed on: 5th May 2025
Kevin Small's avatar
Kevin Small

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H
Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7647)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Small and friendly better saving interest rates Reviewed on: 28th February 2022
Verified Member's avatar
Verified Member

Local branch appointment

5
We were able to arrange an appointment at our local branch at short notice to open an ISA Bond. This was carried out efficiently & courteously, with passbooks & covering letter provided for us to take away. Reviewed on: 5th May 2025
Kevin Small's avatar
Kevin Small
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 6th May 2025
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Newbury Building Society

Hungerford branch service

5
When I was able to get through on the phone the service was very good and an appointment was made very quickly and at a good time for me . The young lady who helped me was very patient and recommended just the ISA that I required. The only thing that was slightly annoying was the 14 minute wait for the phone to be answered. But I cannot fault the politeness and the professionalism of the adviser Reviewed on: 2nd May 2025
Timothy P's avatar
Timothy P
Reply from Newbury Building Society Hi Timothy, thank you for taking time to leave us feedback - we are sorry that your call was not answered quickly, we will look into that as it is not our normal service level. Response date: 6th May 2025
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Newbury Building Society

NatWest app won't pay in

1
Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H
Reply from Newbury Building Society Hi Carole, if you have registered for the online service myaccounts, details on how to pay in money are here https://www.newbury.co.uk/news-knowledge/faq/paying-money/ - we would be happy to call you and talk you through the process, please contact us on marketing @newbury.co.uk and we can organise a call for you at a time that suits. Response date: 6th May 2025
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Newbury Building Society

In branch service review

4
New Abingdon branch is very nice with welcoming staff. Reviewed on: 30th April 2025

In branch service review

5
Samantha has always been very helpful and informative. Reviewed on: 30th April 2025

In branch service review

5
Very friendly staff in the Abingdon branch. Reviewed on: 30th April 2025

In branch service review

4
Friendly and helpful staff suitable products. Reviewed on: 30th April 2025

In branch service review

5
Your hours are longer than most which is good and using a debit card is very very useful. Reviewed on: 30th April 2025

In branch service review

5
Like that you still have passbooks and will talk to customers. Reviewed on: 30th April 2025

In branch service review

5
Couldn't have worked out better. Thank you. Reviewed on: 30th April 2025

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