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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8681 reviews)

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4.89

Based on 8,681 reviews, last reviewed 17th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

Helpful and informative and took their time with us

Helpful and informative and took their time with us Reviewed on: 14th October 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

very efficient process to sign up

very efficient process to sign up Reviewed on: 11th October 2024

Reply from Newbury Building Society Hi Tyler, we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

Excellent Service

Laura was very informative and friendly. She was able to make suggestions that we weren't aware of. We opened an ISA and a savings account each and the whole process was handled professionally and easily. Reviewed on: 11th October 2024

Reply from Newbury Building Society Hi Linda, we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

Bond accounts

Excellent service very patient withus Reviewed on: 11th October 2024

Reply from Newbury Building Society Hi Elizabeth, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th October 2024

Ken was very helpful.

Ken was very helpful. Your branch is a pleasant and comfortable environment. Reviewed on: 8th October 2024

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it and will share your comments with Ken, who will be so pleased to read them. Response date: 9th October 2024

Lisa was really helpful.

Lisa was really helpful. Gave us lots of information. A very pleasant experience Reviewed on: 6th October 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it and will share your comments with Lisa, who will be so pleased to read them. Response date: 10th October 2024

Account Opening

Very efficient system for booking appt to open an account. Friendly staff. Smooth account opening process. Very pleased with the whole process. Reviewed on: 2nd October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 10th October 2024

In branch service review

Excellent service, kind and professional. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 10th October 2024

In branch service review

Staff are friendly and there to help, know what they are doing and are focused on making sure the customer understands. Branch is in Newbury town centre and it is open on a Saturday morning. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 10th October 2024

In branch service review

Most helpful, polite, and nothing is too much trouble. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8681)

I wanted to open an account on an ISA of £20000 to s...

Helpful and informative and took their time with us

very efficient process to sign up

Excellent Service

Bond accounts

Ken was very helpful.

Lisa was really helpful.

Account Opening

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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