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Petplan: Pet Insurance reviews

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4.84
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S
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About this product

Petplan Pet Insurance reviews (2298)

Review of the Petplan, Pet Insurance:

Excellent service

5
Great service everytime competitive pricws Reviewed on: 2nd September 2021
Rebecca Lea's avatar
Rebecca Lea

Pet insurance

5
Great insurance. prompt reply.and looks after its customers Reviewed on: 15th October 2023
Susan Mcloughlin's avatar
Susan Mcloughlin

Great service

5
Knowledgable staff and always helpful Reviewed on: 15th October 2023
Velda Oxley's avatar
Velda Oxley

Best insurer I have ever used.

5
My dog Bella is insured with Petplan. Never had any problems with the payouts, No quibbles! Great !! Reviewed on: 15th October 2023
Sonia Kipling's avatar
Sonia Kipling

Speedy safety net

5
Pet plan make sure I never worry about the medical needs of my dogs. They are always speedy in settling claims and provide a human approach to pet insurance. Reviewed on: 14th October 2023
Denise Chaplin's avatar
Denise Chaplin

Excellent service

5
Staff are very efficient and informative, good rates choice of cover..If you have a claim they pay the vet directly. Reviewed on: 14th October 2023
Philippa Dunham's avatar
Philippa Dunham

Good for pets

4
Good pet insurance, have been with them for years. Sadly premium is getting higher. Bit we claim every 6 months as dog has complex medical issues. Reviewed on: 13th October 2023
Lynn Bowcott's avatar
Lynn Bowcott

First class company.

5
Our 11 year old Labradors have been insured with Petplan since they were pups. They’ve both had surgery over the years and now have lifelong medical conditions. Petplan has covered all of these conditions as well as complementary therapies. I wouldn’t use anyone else for pet insurance. Reviewed on: 13th October 2023
Elizabeth J. Wass's avatar
Elizabeth J. Wass

Will be renewing in December

5
Great service and helpful customer service ! Reviewed on: 13th October 2023
Liz W's avatar
Liz W

Caring

5
Fabulous they have taken care of my pets for years Reviewed on: 13th October 2023
Christine mirecki 's avatar
Christine mirecki

Never had problem with pet plan insurance ,the best

5
Had pet insurance in the past ,thought it was a waste of money ? Never again i will always insure my dog never know when you are going to need it ? Reviewed on: 13th October 2023
Peter Gough's avatar
Peter Gough

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