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Privilege : Car Insurance reviews

Name: Car Insurance
Rating: 2.59 (82 reviews)

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2.30

Based on 82 reviews, last reviewed 15th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

28%

11%

54%

Latest highest rating:

5

Cheap Car Insurance! Great car insurance for a sensationally low price! Reviewed on: 15th October 2024

Latest lowest rating:

1

They are con artists. DO NOT USE! They are con artists. Despite me giving all information they ask for the same thing again and again. Foreign HGV ran into me and 9 months later they h... Read more Reviewed on: 20th March 2024

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About this product

At Smart Money People, we collect Privilege car insurance reviews to give you some insight into what you can expect as a Privilege policyholder.

Privilege has been providing insurance since 1994, with policies available for both car and home. With personal accident cover and up to 90 days foreign driving included in the standard comprehensive policy and a ‘Comprehensive Plus’ policy available for a higher level of cover, Privilege offers car insurance policies ...

Privilege Car Insurance reviews (82)

Review of the Privilege, Car Insurance:

Great company, great prices

Privilege is genuinely the best insurance company that I have had. In the past I have had issues with other companies with regards to cancelled direct debits and unpaid bills due to errors on their end, by never had issues with Privilege. Their team is also always on hand if I need help too. Reviewed on: 14th July 2019

Very poor service

It's been 6 weeks since I submitted a claim with Privilege and they have done absolutely nothing about it. Every week when I call them, it's the same old story. We are busy, call back next week and we'll have an answer for you. But come th next week, I just get the same excuses again. I submitted all the photos, information and quote immediately after I made the claim. There is absolutely no reason why it should take so long to look at it. They are very quick to take your money,... Reviewed on: 22nd February 2023

Do not use

Logged that my car had its catalytic converter stolen so claim could start. Police investigating & obtained a crime reference number & claim reference number from privilege. Asked to get the car delivered to Cheltenham as the recovery company wanted the car out of their compound in Bristol. Car delivery to Cheltenham. Informed by privilege my car would be fixed in 7 days- a complete lie. No curtesy car. Received a text message informing me a garage in Gloucester was fixi... Reviewed on: 27th January 2023

Give up driving altogether, before signing up to Privilege Insurance

Trustpilot reviews Trustpilot Thanks for your review! You reviewed Privilege Add photo Truth Speaker 11 reviews GB Rated 1 out of 5 stars Absolutely the worst company I've ever… Absolutely the worst company I've ever dealt with in any field, let alone insurance. 16 months after an accident where I was hid by a drunk driver, who literally ran fir the hills abandoning her car and blocking the road completely for 3 hours. The police said there was no way it was my fault, and ii h... Reviewed on: 9th January 2023

Service so bad I thought I was getting punked.

They have just failed to pick up our wrecked car again because they driver was not told the car was wrecked, he had no room on the lorry and was planning to tow the car behind. At this point I am not even suprised, they originally said it would be around two weeks to pick it up and blamed covid, when they came it was decided the car was a write off on the spot so they did not take it away and we could not have a courtesy car, we still have not had an offer for the car and its be... Reviewed on: 6th January 2023

Corrupt company

Cancelled insurance and I had paid them for 1 year in advance. Then had the audacity to say I owed them £175. Avoid! Reviewed on: 16th December 2022

Dodge company

Very rubbish company and rude customer service. Reviewed on: 8th December 2022

Horrible experience so far

Misinformation,passed from dept to dept.No courtesy car for period I am without a car.have not contacted police for relevant evidence. The list goes on and I still have no resolution Reviewed on: 27th November 2022

Legal cover no good

Communication impossible Non fault accident did not take information from my side hit in rear by another car that was coming up a hill Reviewed on: 1st November 2022

SHIT DO NOT RECOMMEND

Had problems with them since day one they cancelled my insurance for no reason Reviewed on: 26th October 2022

Excellent service

You never really know how good an insurance company is until you need to use them. Privilege we’re fantastic quick with the courtesy car, quick fantastic repair service. Reviewed on: 11th October 2022

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