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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.62 (4459 reviews)

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4.61

Based on 4,457 reviews, last reviewed 18th Jun 2025

4% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

Extremely well served by Freddie in Saffron Walden Extremely well served by Freddie in Saffron Walden Reviewed on: 18th June 2025

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Latest lowest rating:

2

Service is so slow, lack of awareness of people wait... Service is so slow, lack of awareness of people waiting Reviewed on: 17th June 2025

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About this product

Saffron Building Society Savings reviews (4459)

Review of the Saffron Building Society, Savings:

The staff at Saffron are lovely

The staff at Saffron have given me a whole new view of Essex. They are helpful, professional and patient. Reviewed on: 21st October 2024

I was invited to your Brentwood tea party and it was...

I was invited to your Brentwood tea party and it was such a lovely time Reviewed on: 18th June 2025

Brentwood staff Thank you!

Brentwood staff Thank you!! Tea and cakes were a treat and to meet various members of the Society. Reviewed on: 18th June 2025

Extremely well served by Freddie in Saffron Walden

Extremely well served by Freddie in Saffron Walden Reviewed on: 18th June 2025

Come to branch as have appt with Ian

Come to branch as have appt with Ian Reviewed on: 18th June 2025

Met a lovely chap called Lewis H in the Colchester b...

Met a lovely chap called Lewis H in the Colchester branch this afternoon as I was looking to open a new account after the Yorkshire Building Society is closing in Frinton. His service was great and he was lovely to speak to. He told me all about the member perks at Saffron and it's good to have a branch in person that is not moving online Reviewed on: 17th June 2025

Easy and helpful in Colchester

Really quick service in Colchester. It is always nice to go into the branch and speak with someone. Lauryn was helpful and spent a bit of time with me talking me through the queries I had about some issues with my passbook. Reviewed on: 17th June 2025

Easy service and helpful in Colchester

Excellent telephone customer service.

I was having difficulty getting my current account verified in order to get my savings account with Saffron opened,, with emails going back and forward going round and round in circles, responses almost robotic like. However, I then called and spoke to this fantastic and knowledgeable lady today, who clearly understood the problem and addressed the issue immediately, account now opened. Didn’t catch her name but so glad I phoned as was getting nowhere by email, so many many thanks to her, super professional and super smart and knowledgeable, I wish I had called before. Reviewed on: 17th June 2025

Visited Halstead Branch today , wanted to open a mem...

Visited Halstead Branch today , wanted to open a members account, very knowledgeable staff , very welcoming and helpful Reviewed on: 17th June 2025

Service is so slow, lack of awareness of people wait...

Service is so slow, lack of awareness of people waiting Reviewed on: 17th June 2025

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