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Sainsburys Bank: Home Insurance reviews

Name: Home Insurance
Rating: 1.95 (94 reviews)

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1.64

Based on 94 reviews, last reviewed 26th Feb 2025

No new 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

16%

71%

Latest highest rating:

4

Competitive prices, but.... Competitive prices, some things you can do online but otherwise any queries or complications you need to call up their call centre. That's not always ... Read more Reviewed on: 27th August 2024

Latest lowest rating:

1

Awful experience! Awful experience! Go elsewhere. Reviewed on: 26th February 2025

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About this product

As a homeowner, your house is likely your most valuable asset, so adequate protection is vital. Whether you require buildings insurance, contents insurance, or a combination of the two, finding the right insurer is important. Check out our Sainsbury’s Bank home insurance reviews to learn more about the provider and its policies.

Sainsbury’s Bank has two levels of home insurance cover: Standard and Home Plus. Both policies can be strengthened with optional extras, including enhanced cover for both buildings and contents. Sainsbury’s Bank also has a smartphone app to manage your policy at any time. The app allows you to make changes to your policy without any admin fees.

The right home insurance policy for you will depend on your requirements. You may be looking for the provider that can offer the most additional extras for the strongest level of protection. Comparably, you may be looking for a basic level of cover for the lowest cost. Whatever your needs, find out if Sainsbury’s Bank is right for you by reading our Sainsbury’s Bank home insurance reviews.

Have you had a home insurance policy with Sainsbury’s Bank? Tell us which level of cover you chose and whether you opted for any additional extras. Did you need to make a claim, and if so, how well was it dealt with? Did you use the smartphone app? Would you recommend your policy to family members or friends?

Whether good or bad, leave a Sainsbury’s Bank home insurance review today. Together, we can help people like you make better decisions.

Sainsburys Bank Home Insurance reviews (94)

Review of the Sainsburys Bank, Home Insurance:

Awful experience!

Awful experience! Go elsewhere. Reviewed on: 26th February 2025

No Insurance Cover While Selling Rental Property!

Sainsburys cancelled my landlord insurance policy after a rental property was vacant for 60 days. I have been a loyal customer for more than 12 years. Thanks a bunch Sainsburys. Reviewed on: 16th October 2023

Shockingly bad

Expect to spend weeks on the phone trying to resolve simple issues with complaints shelved for months. Calls with agent after agent repeating yourself, conflicting answers, underwriters that appear to have no contact details etc. Avoid like the plague. Reviewed on: 5th October 2023

Avoid at all cost - terrible

Flood in kitchen. Had emergency cover but after 6 hours told to get own plumber - now due to delay early hours of morning. Submitted claim for extensive water damage, but three weeks later no further forward and unable to use kitchen Reviewed on: 10th September 2023

Great service

Always find Sainsbury's bank very competitive on price and easy to quote and renew Reviewed on: 25th August 2023

Good Service

The T and Cs were well laid out and the contents insurance was good value for money. Sainsburys has good customer service and respond to their customers in a timely manner Reviewed on: 24th August 2023

The best support ever!

Through a clumsy mistake I managed to set fire to my garden shed, which spread to the garden fence, the gable end of my garage and my neighbours summer house. Our claim was dealt with in a sympathetic manner incredibly quickly. Having agreed a settlement figure my wife realised she had missed the VAT. I said to her, well the claim is settled you won't get that, but Sainsburys added the VAT to the claim and paid us the VAT element within a couple of days. I would thoroughly recommend them without reservation. Reviewed on: 24th August 2023

Reward points make it worth it

The doubling of nectar reward points make this worth it if you regularly shop at Sainsburys Reviewed on: 24th August 2023

Cannot get to policy and poor support

I cannot see my policy online and cannot add it. Website leads you in circle for support and only method to contact is by phone Mon-Fri only from 9:00am until 5:30. Greta for people who work! Reviewed on: 2nd August 2023

Disgusted allI keep getting is the Runaround

After being insured with no claims over 10 years I fell and spilt paint on my sofa 3 months later i'm still getting the runaround and 15 different phone numbers not resolved I definately wouldnt recommend them Reviewed on: 28th July 2023

excellent customer service

I went with Sainsbury's home insurance a year ago after searching on a comparison site. Their renewal quote for the next year was £37 more than last year so I rang and spoke to an advisor. Within minutes she quoted me a price that is even lower than last year! Great customer service. Reviewed on: 14th July 2023

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