Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.18
Based on 1,252 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

A very good bank account with a very considerate bank.

4
I'm have had a Sandanter 123 current account for some years now and would line to highly recommend it to others. For every direct debit you sign up to from your account you are rewarded with interest. Santander have a very easy to use calculator on their 123 account site. For direct debits on household expenditure you can earn between 1 and 3 percent, which is added to your account monthly. For account balances of beteern £1000 and £2000 you can earn between 1 and 2%, for balances of between £3,000 and £20,000 you can earn 3%. In my opinion this is a very good deal, with interest rates so low at the moment. There is a charge of £2 per month for this account which is more than offset with all the interest which is available. The interest rates are current as at 1st September, 2015. I would also like to say that I have no affiliation to Santander and this is my honest opinion. Reviewed on: 1st September 2015

Great Banking at your finger tips

5
the 123 account fitted my needs, but it also introduced me to the Edge account which was linked to a savings account. As we had a joint account we could put £8000 away for a year earning 7%. That's great! AT the end of the year I will look elsewhere. I stick with Santander because they are solid, reliable and never let me down Reviewed on: 14th February 2024

Keep your money organised easily

5
The website is clearly organised and makes managing money painless. You can see the status of any linked accounts such as mortgage and savings at a glance so that you feel fully in control. Upon logging off it gives you a summary of your activity which is helpful. Reviewed on: 11th February 2024

no problems and good service ease of use of online s...

5
no problems and good service ease of use of online services Reviewed on: 26th January 2024

Brilliant

5
I have banked with Santander for over 25yrs and honestly a great bank never any issues regarding contacting them and they mobile app is excellent Reviewed on: 20th January 2024

Local Branch Phone Number is a Premium Rate Number

1
My local Santander branch in West Bridgford, Nottingham left a message to ring them. I rang and a 13 minute call, for some of which I was on hold, cost £4, as it is a premium rate 05511 number. Why are Santander using Premium rate numbers? Reviewed on: 3rd January 2024

Efficient simple account

5
Great customer service providing a range of account services Reviewed on: 1st November 2023

Brilliant rates

5
Caught your saving rate at 5.2 % and a monthly payment excellent Reviewed on: 15th October 2023

Very easy to use

5
Never liked online banking until I used Santander, which is easy to use. Reviewed on: 14th October 2023

They Have a Branch !

5
They are available - That's the important Bit ! Reviewed on: 4th October 2023

Fair bank

5
Have always been helpful and a good banking app is always useful Reviewed on: 26th September 2023

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.11 from 17 reviews
    Santander
  • Basic current account

    from Santander 3.94 from 308 reviews
    Santander
    View all products