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Starling Bank: Current account reviews

4.87
Based on 27,453 reviews, last reviewed 8th May 2026
66% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Fantastic bank Excellent online app, as soon as you withdraw cash from ATM or use debit card, you get a notification straight away letting you know its left your acc... Read more Reviewed on: 8th May 2026
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Fay

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026
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Raj

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27453)

Review of the Starling Bank, Current account:

The bank of the times

5
I have had an account for a couple years and I have watched other banks fade away. When I joined Starling, I signed up through the application on my phone. It was very easy. I confirmed my identity online, with somethey help me via live chat. I can upload cheques to my account. When I am a little out of pocket, I find a few spare pennies that have been automatically saved for me with each purchase. Starling is progressive and targets the current age and that is wonderful. Older people seem to get left behind in the times. This encourages them to adapt and embrace them. It welcomes them into the new age. Reviewed on: 5th March 2021

Great for travel.

4
Great for travel. Excellent exchange rates compared to high street banks.Easy to navigate app. Reviewed on: 16th April 2026
Reply from Starling Bank Hi Peter, Thanks for leaving a review, we're always working to make travel hassle free, so it's great to hear this has been working for you! Happy banking, Team Starling Response date: 18th April 2026
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Starling Bank

Absolutely pain-free experience with Starling.

5
Every single thing I've ever wanted to do with Starling, right from beginning the application process has been painless. I can't say that about any other financial institution I've dealt with. The app is easy to use, the functionality is great, the "spaces" are sooo handy and the customer service is fast, efficient and friendly. I've been with them for years and there hasn't been a single instance where I've regretted opening the account. Reviewed on: 16th April 2026
Reply from Starling Bank Hi there, What a fantastic review! this really put a smile on our faces. We’re so glad everything from getting started to using the app day to day has felt smooth and hassle free. It’s especially great to hear Spaces and customer support have made such a difference, that’s exactly what we aim for. Hearing you haven’t had a single regret after all these years means a lot to us. Thanks again for sticking with us and for sharing this. Team Starling Response date: 23rd April 2026
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Starling Bank

always quick and easy to use, their technology is ve...

5
always quick and easy to use, their technology is very efficient and makes it easy to deal on line, especially in light of all the high street banks closing! Reviewed on: 16th April 2026
Reply from Starling Bank Hi Diane, Thanks for taking the time to leave a review. We're all about making banking simple, so it's great to hear you've been finding the app easy to use. Happy banking, Team Starling Response date: 18th April 2026
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Starling Bank

Easy app, very user friendly, attractive and simple

5
Easy app, very user friendly, attractive and simple Reviewed on: 16th April 2026

The online banking is so easy to use.

5
The online banking is so easy to use. Reviewed on: 16th April 2026

Very responsive customer service, quick and easy wit...

5
Very responsive customer service, quick and easy with no foreign fees when spending abroad! Reviewed on: 16th April 2026
Reply from Starling Bank Hey there, Thanks for the review. We're glad to hear about our team's quick response! Response date: 18th April 2026
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Starling Bank

Starling were once a very good bank - but no more.

3
Starling were once a very good bank. Unfortunately they became a bit lax in vetting new customers - their Know Your Customer checks were deficient. As a result they have over-reacted and now are fearful of being caught out again. They over-regulate and over-control what customers are allowed to have and to do. They do this to the extent that payments from a European government agency are delayed in a pretence at money laundering/anti-terrorism checks - for a state paensio. Reviewed on: 16th April 2026
Reply from Starling Bank Hi Tom, Thanks for leaving this review. As a bank, we are required to carry out checks on some payments. We're sorry for any trouble caused by this. To make sure we're improving, we'll pass this on as feedback with the payment review team. Happy banking, Team Starling Response date: 18th April 2026
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Starling Bank

Easy to use

5
Starling is a good bank that’s easy to use. Reviewed on: 16th April 2026
Reply from Starling Bank Hey there, Thanks for taking the time to leave us a review. We're glad to hear we are easy to use! Response date: 18th April 2026
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Starling Bank

Everything is good, except PayPal support

5
Everything is good, except the bank no longer supports PayPal payments (international) Reviewed on: 14th April 2026

Starling is the best bank in the UK

5
Starling has been my bank of choice for over 10 years and the attention and care they provide for their clients is second to none! I have 4 different products with Starling and cannot speak highly enough about the ease of banking with them. And in the rare ocassions when I have needed assistance, the online customer assistance has always been both efficient and helpful. As someone who cannot easily go to physical branches or do my admin during 9-5, I appreciate Starling for being available to me 24/7. Reviewed on: 14th April 2026

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