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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1689 reviews)

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4.94

Based on 1,688 reviews, last reviewed 2nd Feb 2026

49% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Nice customer experience, looked after our needs. Nice customer experience, looked after our needs. Reviewed on: 2nd February 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1689)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Good service

Opening an isa was quick and easy, the service in the branch was pleasant and helpful. I can now also view it on line. Reviewed on: 30th November 2023

Efficient straight forward process

Efficient straight forward process Reviewed on: 2nd February 2026

Nice customer experience, looked after our needs.

Nice customer experience, looked after our needs. Reviewed on: 2nd February 2026

Laura was great at doing all the forms and transfers...

Laura was great at doing all the forms and transfers for my wife and I . Very patient and pleasant as we looked for numbers etc. will definitely use SBS in the future. Reviewed on: 2nd February 2026

Excellent Service at Ipswich Branch.

Visited Ipswich Branch to transfer an expired ISA to new account. We were welcomed by Michelle without appointment at lunchtime. Following advice, the transaction was completed with patience and courtesy to combine three separate accounts with pass books being retained and returned earlier than expected. Faultless customer service. Thank you. Reviewed on: 30th January 2026

Caring staff face to face is very important

Caring staff face to face is very important Reviewed on: 30th January 2026

Friendly informative staff

Every member of staff was friendly to all the customers I saw. Leah was helpful, informative and efficient Reviewed on: 30th January 2026

Had prompt and friendly service always

Had prompt and friendly service always Reviewed on: 29th January 2026

A very friendly, helpful and knowledgeable staff mem...

A very friendly, helpful and knowledgeable staff member who explained everything concisely Reviewed on: 29th January 2026

Good day all went well to open account

Good day all went well to open account Reviewed on: 28th January 2026

Lovely staff, helpful and efficient

Lovely staff, helpful and efficient Reviewed on: 28th January 2026

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