Smart Money People Logo

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,376 reviews, last reviewed 13th Jun 2025
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025
Alan Butler's avatar
Alan Butler

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

starting an account

5
we went in to open an account and rachel was excellent Reviewed on: 11th August 2023

Helpful friendly service

5
Very helpful and friendly. Good Service. Reviewed on: 30th April 2025

Professional, Helpful, Friendly

5
Excellent personal service, helpful on advising us regarding out investment and savings. Reviewed on: 30th April 2025

Helpful friendly service

5
Friendly staff, knew what the lady was talking about, opening hours good. Reviewed on: 30th April 2025

Helpful Friendly Local

5
Face to face not far to travel, extremely helpful and friendly. Reviewed on: 30th April 2025

Professional

5
Proximity, Hours, friendly helpful members of staff. Reviewed on: 30th April 2025

In branch service review

5
Like it as a traditional building society convenient to get to. Reviewed on: 30th April 2025

Local, Friendly, Approachable

5
A branch to visit with humans to talk to and explain matters. Reviewed on: 30th April 2025

Very good service

5
Appointment on time good service. Reviewed on: 30th April 2025

Fair, Local, Independent

5
I Like having a local branch in Hadleigh and having face to face appointments. Reviewed on: 30th April 2025

Trused, welcoming, helpful

5
All very good - straight forward - understandable. Reviewed on: 30th April 2025

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

    View all products