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Tesco Bank: Travel Money reviews

Name: Travel Money
Rating: 2.79 (57 reviews)

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2.87

Based on 57 reviews, last reviewed 15th May 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

39%

2 star

52%

Latest highest rating:

5

Amanda 5 star service Got travel money, had 2 transactions to do, that was not a problem, after the cash was counted, I needed specific amounts of euros, this again was n... Read more Reviewed on: 6th May 2025

Latest lowest rating:

1

Don’t use online service Ordered holiday money online. Arrived quickly but was just posted through the door, not their problem but needs to be reviewed. My problem is the deno... Read more Reviewed on: 15th May 2025

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Tesco Bank travel money reviews. If you've used Tesco Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Tesco Bank travel money reviews.

Tesco Bank Travel Money reviews (57)

Review of the Tesco Bank, Travel Money:

CONNOR at the Tesco Extra Barnstaple Taw view is ver...

CONNOR at the Tesco Extra Barnstaple Taw view is very helpful, friendly. Would not hesitate to use this service again Reviewed on: 31st July 2024

Told could pick up money at 3pm. Joke !

Told could pick up money at 3pm. Arrived at 3pm, notice on booth - back at 3.20pm. Waited and waited, Tesco manager tried to find the staff member but nowhere to be seen. She finally arrived at 3.40. If pick up is 3pm there should be staff working at 3pm. Won’t order from Tesco again. Reviewed on: 29th November 2024

Closed Sundays, on-line shows open-beware!!

Looking online the local Travel Money bureau shows open on Sundays 10am to 4pm. I walked to my local Travel Money bureau to find it was closed- a waste of my time, effort and most frustrating! Reviewed on: 17th November 2024

They never answer their telephone.

They never answer their telephone. I had a query that would have literally taken seconds to answer. I went elsewhere. Reviewed on: 15th November 2024

Customer service terrible

Picked my day off for my travel money to be delivered and it was not not delivered on this day. The customer service is terrible. Will never use this company again Reviewed on: 8th November 2024

Yewsaugu

I have good experiences by working with people for more than 4years. Reviewed on: 30th October 2024

Terrific at Tesco.

Excellent experience, easy to order online, good communication throughout from ordering, processing and collection. Susan at the Brighouse store was very helpful, and had excellent customer service skills. Reviewed on: 17th October 2024

I have used Tesco bank for travel money for a number...

I have used Tesco bank for travel money for a number of yrs ,it’s also easy ,I collect at the store and the lady is always cheerful and helpful Reviewed on: 10th September 2024

I have ordered online the travel money.

I have ordered online the travel money. Great service. Received in time at Potters Bar Tesco. Served by Richard. Reviewed on: 16th August 2024

Awful experience online.

Awful experience online. Do not use Tesco Bank online for travel money. Took money held for 14 days without able to collect. Email received stating to attend to collect during this time and refused at kiosk. Terrible customer service, no communication between staff online and in store. No assistance and order cancelled with £10 charge. Still unsure of problem and if it wasn't for Tesco name would assume scam company. Avoid online. Reviewed on: 11th August 2024

Great job thanks!

Initially not a great experience due to poor communication by different team member over the phone. However going into store today I was given a lot more help from Fiona which was really appreciated. Many thanks Reviewed on: 9th August 2024

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