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Family Building Society: Mortgages reviews
Based on 429 reviews, last reviewed 28th Apr 2025
103% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
i wanted to pay off a capital sum on my mortgage and...
i wanted to pay off a capital sum on my mortgage and i spoke to Gillian Collard who was very helpful and confirmed everything had been completed as in...
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Reviewed on:
28th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (429)
Helpful Operator
Reply from Family Building Society
Response date: 1st April 2025
Very nice staff in the phone,ran through and sorted...
Reply from Family Building Society
Response date: 11th April 2025
Lisa & Ali provided excellent customer service
Reply from Family Building Society
Response date: 11th April 2025
Dave Hobbs was very helpful in navigating our enquir...
Reply from Family Building Society
Response date: 11th April 2025
"Keiran" answered all my queries immediately and eff...
Reply from Family Building Society
Response date: 11th April 2025
Ryan was patient and very helpful and explained ever...
Reply from Family Building Society
Response date: 11th April 2025
Changing mortgage product.
Reply from Family Building Society
Response date: 11th April 2025
Brilliant company.
Reply from Family Building Society
Response date: 11th April 2025
Good service
Reply from Family Building Society
Response date: 11th April 2025
Ryan helped me today He patiently answered all my qu...
Reply from Family Building Society
Response date: 11th April 2025
Excellent Briefing Rescues Client
Reply from Family Building Society
Response date: 11th April 2025
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