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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.51 (527 reviews)

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4.45

Based on 527 reviews, last reviewed 22nd Apr 2025

3900% increase in 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

78%

10%

Latest highest rating:

5

Very secure app and online experience Hot when frau... Very secure app and online experience Hot when fraud is suspected. Reviewed on: 19th April 2025

Latest lowest rating:

2

Do not value my custom - closing my account I obtained a credit card from Vanquis nearly 4 years ago with a £600 credit limit, despite making payments back every month and paying much more than ... Read more Reviewed on: 22nd April 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (527)

Review of the Vanquis, Credit Card:

About two years ago, I had a very positive experienc...

About two years ago, I had a very positive experience with Vancity’s credit card services. After a legally justified trip cancellation, the airline company refused to issue a full refund for three tickets totaling £2000. I submitted the relevant documents to Vancity’s customer support, and they handled the case with professionalism and care, ultimately refunding the full amount to my account. This level of support built strong trust in their services, and since then, I have recommended Vancity to others as well. Reviewed on: 18th April 2025

When I became ill and had to give up work they helpe...

When I became ill and had to give up work they helped me manage my payments Reviewed on: 18th April 2025

The product is simple and practical.

The product is simple and practical. Reviewed on: 18th April 2025

Complicated

You’re too expensive and increases in credit limit should be implemented on historic performance, present standing and not on review of current income & expenditures which can vary daily/monthly Reviewed on: 18th April 2025

Vanquis 2025 review.

The app is easy to use clear and concise gives updates when you're next payment is due cost effective. Reviewed on: 18th April 2025

Great Communication.

Excellent for keeping you informed of all due payment dates etc, offers and credit limit upgrades if required. Also offers and updates on limits. If they are unsure about a purchase it is instant notification to confirm or not. Reviewed on: 18th April 2025

Poor customer service.

Poor customer service. Incompetent. Multiple issues over the course of my time at Vanquis. Would not recommend. Reviewed on: 18th April 2025

I always feel safe and secure with the online servic...

I always feel safe and secure with the online service provided, however the team could consider engaging a little more to help us deal with delayed payments instead of charging £12 extra all the time. Reviewed on: 18th April 2025

My experience was good

Very goods service,app is easy to use and very good comunication with custmer. Very recomends this service Reviewed on: 18th April 2025

Paying credit card manually is so easy and fast

Paying credit card manually is so easy and fast Reviewed on: 18th April 2025

Value for money

Always there when I needed it and always helpful Reviewed on: 18th April 2025

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