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Zopa: Credit card reviews

Name: Credit card
Rating: 4.92 (40269 reviews)

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4.93

Based on 40,269 reviews, last reviewed 30th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Good experience no nonsense approach to banking Good experience no nonsense approach to banking Reviewed on: 30th July 2025

Latest lowest rating:

2

You are not fair,when we have a good credit score yo... You are not fair,when we have a good credit score you said is not enough,it's poor,very poor. Reviewed on: 25th April 2025

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About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Credit card reviews (40269)

THE RE-BORN OF BANKING

My experience with Zopa Bank was that the customer serfvices assisstant I sxpoke to was very obedience. Three rings , the call was answeared. The reason for which I called was fully explained to me in a clear ;language. Her explanation was clear . concise and straight to the point, so much so that I did not have any question to ask. Secondly the Zopa Banking App is just as easy as ABC to use. Is very easy and straight forward to be used. I hope if all banks in the UK can copy and follow the steps how the Zopa Banking App has been set up. The Zopa Bank itsef is willing to help we the customers at all time,and offering loans at affordable interest rates. Reviewed on: 6th March 2025

Zopa has been a breath of fresh air with proactive n...

Zopa has been a breath of fresh air with proactive notice and great communication via the App. I also have a personal loan with them and that was very easy to process. Great service and the communication is just as good. Reviewed on: 6th March 2025

When you need it the most

Easy to Use, highly recommended, great that credits update so quickly Reviewed on: 6th March 2025

Easy and fast application, no messing about

Easy and fast application, no messing about Reviewed on: 6th March 2025

Always a great service

Zopa is committed to keeping customers up to date with financial information. All rates are easy to understand and credit tools to help you build a better credit file. Zopa have lots of on line features that give a good insight what your credit score is and how to get the best out of your finances. Reviewed on: 6th March 2025

Zopa have great services and low interest ,l'm happy...

Zopa have great services and low interest ,l'm happy to make business with Zopa.... Reviewed on: 5th March 2025

Application availability and functionality is good

Application availability and functionality is good Reviewed on: 5th March 2025

Efficient, respectful and supportive

Application was quick and easy but well supported with Information and advice about alternative financial services. The online process and website are refreshingly simple to navigate. Communication is frequent yet not annoying spam or pushing their products - it feels customer focused and informative rather than targeted to increase shareholders profits. Zopa treats you as a valued customer who matters to them rather than someone who should be grateful for being allowed to use their service (like some others financial institutions) Reviewed on: 5th March 2025

Great service all around

Great service, very happy with the account Reviewed on: 5th March 2025

Hi once or twice I've had issues with my card and a...

Hi once or twice I've had issues with my card and a simple phone call or text message via the zopa app and all was resolved. Customer service was very helpful and polite, and I had no problem Reviewed on: 5th March 2025

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