Write a review

Go to business site

Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7485 reviews)

View other Zopa products

4.94

Based on 7,485 reviews, last reviewed 22nd Jan 2026

29700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great overall, very app friendly/focused. Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

Read all reviews See your review

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7485)

Review of the Zopa, Smart Saver:

Excellent, great customer service

Excellent, great customer service Reviewed on: 8th January 2024

Great overall, very app friendly/focused.

Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Excellent new bank with interest rates better than m...

Excellent new bank with interest rates better than most banks Reviewed on: 22nd January 2026

Great new bank great options available

Great new bank great options available Reviewed on: 22nd January 2026

Zopa savings accounts and "Biscuit" current a...

I have Zopa savings accounts and "Biscuit" current account. Adding sufficient funds to the current account gives boosted interest rates on the savings account. Excellent way to incentivise saving, that has worked well for me over the last year and a bit. Recommended! Reviewed on: 22nd January 2026

Excellent service would recommend to family and frie...

Excellent service would recommend to family and friends Reviewed on: 21st January 2026

I have had a loan and now a savings account and fou...

I have had a loan and now a savings account and found the rates paid/ charged to be great Reviewed on: 20th January 2026

Zopa is a great online banking app.

Zopa is a great online banking app. It offers very competitive rates and is such an easy app to use. Reviewed on: 19th January 2026

Easy to use, understandable and easy to change if yo...

Easy to use, understandable and easy to change if your circumstances change Reviewed on: 19th January 2026

Zopa are very understanding and helpful

Zopa are very understanding and helpful Reviewed on: 18th January 2026

Just what I needed

Zopa has helped me understand how to control my finances and given me so many options on how to control my credit rating. The regular notifications help me keep everything in control! Reviewed on: 18th January 2026

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from ICICI Bank 4.00 from 3 reviews
Savings
from Beverley Building Society 4.90 from 238 reviews
Deposit Account
from Secure Trust Bank 3.21 from 7 reviews

Want to see more from Zopa?

Current account
from Zopa 4.97 from 2374 reviews
Cash ISA
from Zopa 4.95 from 1452 reviews
Personal loan
from Zopa 4.94 from 67283 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub